Shift Supervisor - Starbucks Coffee Company in Hawthorne, California

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores globally, Starbucks offers high-quality coffees, teas, and food items while fostering a culture of inclusivity, innovation, and community impact. In Hawthorne, California, our Store# 05878 at Rosecrans & Oceangate is a vibrant hub where partners (that's what we call our employees) create meaningful connections with customers daily. As a Shift Supervisor, you'll play a pivotal role in upholding our premium brand standards and driving store success.

Role Overview

The Shift Supervisor position at Starbucks in Hawthorne, CA, is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee operations during your shift, ensuring exceptional customer service, product quality, and team performance. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with life while advancing your career in the coffee industry. With Starbucks' renowned benefits and growth opportunities, this role is more than a job—it's a stepping stone to long-term success.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security.
• Prepare and coach baristas on food and beverages to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure smooth operations.

Leadership and Customer Focus

Direct the work of others while fostering a positive team environment. Interact constantly with customers to fulfill requests, building relationships that keep them coming back.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks Hawthorne, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail environment knowledge, and team collaboration abilities.
• Availability for flexible hours with or without reasonable accommodations.

No formal degree required—your passion for coffee, people, and leadership is what counts. Starbucks values diverse backgrounds and provides training to succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Enroll in Arizona State University Online degree programs at no cost.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Markouts: Complimentary drinks and food during shifts, plus discounts on merchandise.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for global travel discounts.

Career Growth at Starbucks

Starbucks invests in your development with leadership training, mentorship, and clear paths to roles like Store Manager, District Manager, and beyond. Many of our executives started as baristas or shift supervisors. In Hawthorne, you'll gain hands-on experience in a high-volume store, positioning you for rapid advancement. Our commitment to promotion from within means 70% of store management roles are filled internally.

Training and Development

From day one, access Starbucks University for online courses, skill-building workshops, and certification programs in coffee mastery and customer service excellence.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and sustainability. In Hawthorne, California, contribute to a welcoming space at Rosecrans & Oceangate while enjoying competitive pay (estimated $38,000-$48,000 annually), unbeatable benefits, and a supportive culture. We're more than coffee—we're about creating moments of connection. With our premium brand, you'll take pride in every shift, knowing you're part of something bigger.

Starbucks partners enjoy a flexible, inclusive workplace where your voice matters. Whether you're passionate about craft beverages or team leadership, this Shift Supervisor role offers fulfillment and opportunity.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to match store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and more start on day one; full benefits after eligibility.

Is training provided?

Comprehensive onboarding and ongoing development through Starbucks University.

How do I apply?

Search for Store# 05878 in Hawthorne, CA, on the Starbucks careers site and submit your application today!

Ready to lead with purpose? Apply for the Shift Supervisor role at Starbucks Hawthorne now and brew your future.