About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In Hayward, California, our delivery-only store at 1025 A St is at the forefront of innovation, focusing on seamless, high-quality delivery experiences.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Hayward, California, you will lead a dynamic team in our delivery-only store, ensuring exceptional service, operational excellence, and the Starbucks Experience even through delivery channels. This role is perfect for motivated leaders with retail experience who thrive in fast-paced environments. You will coach baristas, manage shifts, and uphold our standards for quality beverages and food, all while fostering a positive team culture. With flexible scheduling and opportunities for advancement, this position offers a rewarding entry into Starbucks leadership.

Store# 84076 Delivery-Only Specifics

Our Hayward delivery-only location specializes in efficient, high-volume order fulfillment for app-based and third-party deliveries, demanding precision, speed, and leadership to meet customer expectations every time.

Key Responsibilities

In this critical leadership role, your responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to ensure smooth operations.

These duties empower you to direct the work of others, contributing directly to store success and customer satisfaction.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Hayward, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build meaningful relationships with colleagues and customers.

No formal degree is required; your passion for leadership and coffee culture will set you apart.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity in the company through stock grants, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy your favorite music on us.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and clear paths to roles like Assistant Store Manager, Store Manager, and beyond. Many of our district and regional leaders started in hourly positions. With our delivery-only innovation hub in Hayward, you'll gain unique experience in emerging retail models, positioning you for rapid advancement in California's vibrant market.

Training and Development

From day one, you'll receive hands-on training in barista skills, leadership, and operations, plus ongoing e-learning and in-store coaching to build your expertise.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Hayward, you'll contribute to a store serving the diverse East Bay community while enjoying a supportive culture that prioritizes work-life balance and recognition. Our commitment to fair wages, estimated at $38,000-$48,000 annually for this role, reflects our dedication to your success. Experience the pride of leading a team that creates joy through every delivery order.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free drinks from day one, with full packages upon meeting eligibility.

Q: How does Starbucks support career growth?
A: Through tuition coverage, Bean Stock, training, and promotion opportunities from within.

Q: Is this a full-time role?
A: Yes, full-time employment with comprehensive benefits.

Ready to lead at Starbucks? Apply now for the Shift Supervisor role in Hayward, California, and brew your future with us.