About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a culture of inclusivity, innovation, and community impact. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and employee empowerment. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do, enjoying unparalleled benefits and opportunities for growth.

Role Overview

As a Shift Supervisor at Starbucks store #27876 located at I-26 & HWY 64 in Hendersonville, North Carolina, you'll play a pivotal role in leading your team to deliver the Starbucks Experience. This full-time position involves overseeing daily operations during your shift, ensuring top-notch customer service, and maintaining store standards. Shift Supervisors coach baristas, manage workflows, and contribute to a positive store environment. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is ideal for motivated individuals ready to advance in the retail and coffee industry.

Why Hendersonville, NC?

Hendersonville, nestled in the scenic Blue Ridge Mountains of North Carolina, offers a vibrant community with outdoor adventures, local charm, and a welcoming atmosphere—perfect for Starbucks partners seeking work-life balance.

Key Responsibilities

In this dynamic role, you'll:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, including quality beverages and food products, cash handling, safety, and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling recipe changes like temperature, quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members.
• Direct the work of others to ensure smooth operations and exceptional customer service.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures.
• Strong oral communication skills for team coaching and customer engagement.
• Knowledge of the retail environment and interpersonal skills to build relationships.
• Team-oriented mindset with the ability to thrive in a fast-paced setting.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks sets the standard for partner benefits in the industry:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee & Food Markouts: Take home coffee, tea, and food items daily.
• 401(k) Match: Comprehensive retirement savings with generous company matching.
• Additional perks include health insurance, paid time off, mental health resources, partner assistance programs, and exclusive discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate opportunities. With internal promotion rates among the highest in retail, 70% of store managers started as hourly partners. Access leadership training, mentorship, and tuition-free education to fuel your ascent in the coffee industry.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. You'll connect with customers in Hendersonville, contribute to local initiatives, and be part of a brand synonymous with quality and purpose. Enjoy competitive pay estimated at $36,000-$46,000 annually (based on market rates for the role in North Carolina), flexible scheduling, and a supportive culture that values work-life balance. Starbucks' commitment to sustainability, diversity, and equity makes it a premium employer for those passionate about hospitality and retail excellence.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Are there advancement opportunities?
A: Yes, with robust training and promotion paths from barista to management and beyond.

Q: What benefits are available immediately?
A: Partners accrue paid time off from day one, plus immediate access to markouts and discounts.

Q: Is experience required?
A: Six months in customer service and delegation; we'll train you on Starbucks specifics.

Q: How do I apply?
A: Visit Starbucks careers site, search for store #27876 in Hendersonville, NC, and submit your application today!