About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. At Starbucks, we prioritize creating a welcoming third place between home and work, where customers connect over exceptional beverages crafted by passionate partners.

In the United States, Starbucks employs hundreds of thousands of partners who embody our core values of creating a culture of warmth and belonging, acting with integrity, and driving innovation. As a Shift Supervisor in Henrico, Virginia, you'll join a dynamic team at Store# 09315 on West Broad & Lauderdale, contributing to our legacy of excellence in the retail and food service industry.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. Reporting to the store manager, you'll oversee partner performance, ensure operational standards, and deliver outstanding customer experiences. This full-time position requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

In Henrico, Virginia, this role offers the chance to lead a high-volume store while building skills in team management, customer service, and retail operations. With Starbucks' commitment to partner development, Shift Supervisors receive training, coaching, and opportunities for advancement into higher management roles.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, and safety/security protocols.
• Prepare and coach partners in crafting food and beverages to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the work of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others, foster a positive team environment, and model Starbucks' customer service standards to drive store success.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Store# 09315 in Henrico, VA, candidates should possess:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Enroll in Arizona State University Online degree programs with full tuition reimbursement—no strings attached.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music on the job and beyond.
• Free Coffee and Drink Markouts: Take home coffee, tea, and refreshments daily for you and your loved ones.
• 401(k) Match: Build your retirement savings with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and clear paths to roles like Assistant Store Manager, Store Manager, and beyond. Many of our district and regional leaders started as hourly partners. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. In Henrico, VA, tap into regional opportunities in the Richmond market for accelerated advancement.

Training and Development

From barista basics to advanced management courses, Starbucks University equips you with skills for every stage of your journey.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. We source ethically grown coffee, champion diversity, and support local initiatives in Henrico and beyond. Enjoy a premium work culture with competitive pay estimated at $36,000–$46,000 annually (based on market rates for Virginia retail supervisors), flexible scheduling, and the satisfaction of creating moments of connection for customers. Whether you're a coffee enthusiast or aspiring leader, Starbucks empowers you to thrive.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support 24/7 store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Markouts, stock grants, and tuition coverage start right away, with full health and 401(k) after eligibility.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 09315 in Henrico, VA, on the Starbucks careers site and submit your application today.

This role at West Broad & Lauderdale offers a premium opportunity to lead with purpose at Starbucks. Apply now and brew your future!