Shift Supervisor - Starbucks Coffee Company in Herndon, Virginia

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to ethically sourcing premium arabica coffee and delivering exceptional customer experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown to over 38,000 stores across 80+ countries, fostering a global community united by the love of coffee. At Starbucks, we prioritize creating a welcoming 'third place' between home and work, where partners (that's what we call our employees) thrive. In Herndon, Virginia, our Fox Mill Center store (#07526) embodies this mission, serving the vibrant Northern Virginia community with handcrafted beverages, fresh food, and genuine hospitality.

As a partner-focused company, Starbucks invests heavily in its people. We offer industry-leading benefits, including Bean Stock equity grants that make you an owner in the company, 100% tuition coverage through our partnership with Arizona State University Online, Spotify Premium subscriptions, complimentary coffee and food markouts, and a robust 401(k) with company match. Joining Starbucks means more than a job—it's a pathway to personal and professional fulfillment.

Role Overview

The Shift Supervisor role at Starbucks Fox Mill Center in Herndon, Virginia, is perfect for motivated leaders ready to inspire teams and elevate the customer experience. In this dynamic position, you'll oversee store operations during shifts, ensuring every partner delivers Starbucks standards with passion. You'll coach baristas on beverage perfection, manage cash handling with precision, and maintain a safe, secure environment. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in fast-paced retail settings.

With a focus on leadership and customer service, Shift Supervisors build relationships, delegate effectively, and drive store success. This full-time role offers competitive pay estimated at $38,000-$48,000 annually (based on market rates for Herndon, VA), plus comprehensive benefits that set Starbucks apart in the retail and food sectors.

Key Responsibilities

Operational Excellence

Ensure adherence to store operating policies, including quality beverage and food preparation, cash handling, and safety/security protocols. Maintain regular attendance and punctuality, modeling reliability for your team.

Team Leadership

Delegate tasks to baristas, coordinate efforts among two or more employees, and direct workflow to meet peak demands. Coach partners on recipes, customizations like temperature adjustments or ingredient substitutions, and Starbucks standards.

Customer Focus

Fulfill customer requests with constant interaction, building relationships that turn first-time visitors into loyal fans. Adapt to customized orders while upholding product quality.

Flexible Scheduling

Be available for varied shifts, supporting the store's 24/7 rhythm in a bustling Herndon location near Fox Mill Center.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Herndon, VA, bring at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. Prior leadership is key: demonstrate six months delegating tasks or coordinating two or more employees, with proven ability to direct others.

Essential skills include quick learning, effective oral communication, retail environment knowledge, strong interpersonal abilities, team collaboration, and relationship-building. No formal education beyond high school is required, but a passion for coffee and hospitality is a must. Reasonable accommodations are available for qualified individuals.

Benefits & Perks

Starbucks sets the standard for partner benefits in the coffee industry:

• Bean Stock: Receive annual equity grants, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Savor handcrafted drinks and pastries on us.
• 401(k) Match: Secure your future with generous company contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. In Herndon, enjoy a supportive community atmosphere with opportunities for rapid advancement.

Career Growth at Starbucks

Starbucks is committed to partner development. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles within 1-2 years, with structured training programs like Barista Basics, Shift Supervisor Certification, and leadership academies. Our internal mobility rate exceeds 150%, meaning promotions come from within. In Northern Virginia, high-performing partners access district-level opportunities and corporate paths in Seattle. Leverage tuition coverage to earn degrees in business, hospitality, or beyond, all while climbing the ladder.

Training & Development

From day one, receive hands-on coaching, e-learning modules, and mentorship. Excel in leadership, and unlock District Manager or regional roles with global exposure.

Why Join Starbucks

Choose Starbucks for purpose-driven work: ethical sourcing supports farmers worldwide, sustainability initiatives like Next Generation stores reduce waste, and community involvement strengthens Herndon ties. Experience a premium culture valuing diversity, inclusion, and work-life balance. Unlike typical retail jobs, Starbucks offers ownership, education, and wellness—empowering you to lead a fulfilling life. In Fox Mill Center, contribute to a store beloved by locals, crafting moments of connection over every cup.

Herndon's proximity to tech hubs like Dulles means networking with innovators while enjoying Virginia's charm. Join 250,000+ partners transforming coffee into careers.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store needs.

Is experience required?

Yes, six months customer service and leadership experience preferred.

What benefits start immediately?

Free coffee/food markouts and Spotify Premium from day one; full package after 90 days.

Can I advance quickly?

Absolutely—many managers started as Shift Supervisors.

How do I apply?

Search 'Starbucks Shift Supervisor Herndon VA' or visit our careers site. Equal opportunity employer.

Ready to lead at Starbucks? Apply now and brew your future in Herndon, Virginia.