About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and handcrafted beverages to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. In Hialeah, Florida, our store at 8th Ave & 49th St is a vibrant hub where partners (that's what we call our employees) create meaningful connections with customers while upholding the highest standards of quality and service.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Hialeah, Florida, you will play a pivotal role in leading your team during shifts, ensuring exceptional customer experiences, and maintaining the store's operational excellence. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors coach baristas, oversee food and beverage preparation, manage cash handling, and enforce safety protocols. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within a supportive team while enjoying Starbucks' renowned partner benefits.

Why This Role Matters

Shift Supervisors are the backbone of our store operations, bridging the gap between baristas and store managers. You will direct the work of others, build relationships, and contribute to a positive store culture that reflects Starbucks' values of inclusivity and excellence.

Key Responsibilities

In this dynamic role, your responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to ensure smooth operations.

These duties empower you to lead by example, fostering a high-performance team that delivers the Starbucks experience every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Hialeah, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal degree is required – your passion for people, coffee, and leadership is what counts. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Drink Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with our generous matching program.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our store managers, district managers, and executives started as baristas or shift supervisors. With internal mobility opportunities across thousands of stores, your career path is limitless. In Hialeah, you'll gain hands-on experience that propels you toward roles like Assistant Store Manager or beyond.

Training and Development

From day one, you'll access Starbucks University for digital learning modules, mentorship from experienced leaders, and clear pathways for promotion based on performance.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Hialeah, Florida, you'll serve a diverse community while enjoying a premium work environment with competitive pay estimated at $36,000–$46,000 annually. Our inclusive culture celebrates every partner, offering flexibility, growth, and benefits that set us apart. Whether you're passionate about coffee craftsmanship or team leadership, Starbucks provides the platform to thrive.

Role FAQs

Q: What is the work schedule like?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Are there advancement opportunities?
A: Yes, with structured training and promotions from within – many leaders started in hourly roles.

Q: What benefits are available immediately?
A: Free drinks, product discounts, and access to tuition coverage from day one.

Q: Is experience required?
A: Six months in customer service and delegation; we'll train you on Starbucks standards.

Q: How do I apply?
A: Visit our careers site, search for Store# 08868 in Hialeah, FL, and submit your application today!