About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks offers dynamic career opportunities in retail, operations, and leadership. As a Shift Supervisor in Hickory, North Carolina, you'll be part of a supportive team that values diversity, innovation, and customer obsession. Starbucks is recognized as a top employer, consistently ranking on Fortune's Best Companies to Work For list, thanks to our people-first culture and comprehensive benefits.

Role Overview

The Shift Supervisor role at Starbucks Store# 69082, located at HWY 321 & 2ND AVE in Hickory, North Carolina, is perfect for motivated leaders ready to take the next step in their retail career. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer experiences while coaching your team to deliver Starbucks standards. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced environment.

As a Shift Supervisor, you'll bridge the gap between barista and store manager, gaining hands-on leadership experience that propels your career forward. With a focus on quality beverages, food preparation, cash handling, and store safety, you'll contribute to creating the 'third place'—a welcoming space between home and work.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and store safety/security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to meet performance goals and deliver outstanding service.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Hickory, NC, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to learn quickly and adapt to a dynamic retail environment.
• Effective oral communication skills and strong interpersonal abilities.
• Proven ability to work as part of a team and build relationships with colleagues and customers.
• Knowledge of retail operations and a passion for the coffee industry.

No formal education beyond high school is required, but a commitment to Starbucks' values of inclusivity and excellence is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with no out-of-pocket costs for tuition.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and food on us during shifts.
• 401(k) Match: Company matching contributions to help you save for retirement.
• Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Store Manager, District Manager, or corporate roles. Our internal mobility rate is high—over 70% of leaders started in hourly positions. Access leadership training, mentorship, and online courses through Starbucks College Achievement Plan. In Hickory, NC, you'll join a network of stores offering pathways to regional and national opportunities in the coffee industry.

Leadership Development

Participate in Shift Supervisor workshops focusing on team motivation, conflict resolution, and operational excellence. Starbucks University provides certifications in food safety, customer service, and more.

Why Join Starbucks

Joining Starbucks means more than a job—it's a career with purpose. In Hickory, North Carolina, our store at HWY 321 & 2ND AVE serves a vibrant community, and as Shift Supervisor, you'll make a tangible impact. Enjoy a premium work culture emphasizing work-life balance, diversity (with employee resource groups), and sustainability (like our Greener Stores commitment). With competitive pay estimated at $34,000–$43,000 annually (based on market rates for the role in this location), plus tips and benefits, Starbucks rewards your dedication.

Be part of a brand synonymous with quality and community. Search 'Starbucks Shift Supervisor Hickory NC careers' to learn more about openings.

Role FAQs

What is the estimated salary for this role?

Based on retail/food sector rates in Hickory, NC, expect $34,000–$43,000 yearly, plus tips and benefits.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What experience is required?

Six months customer service and six months team coordination experience.

Does Starbucks offer benefits to part-time employees?

Yes, eligible partners receive benefits including tuition coverage and health plans.

How do I apply?

Visit Starbucks careers site, search for Store# 69082 in Hickory, NC, and submit your application today.