About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. Whether in bustling urban stores or suburban malls like Broadway Mall in Hicksville, New York, our stores are hubs of connection and energy. As a Shift Supervisor at Store# 27042, you'll play a pivotal role in upholding our high standards and fostering a positive team culture.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Hicksville, New York, is a dynamic leadership role perfect for motivated individuals with retail experience. Reporting to the store manager, you'll oversee shift operations, ensure seamless customer service, and coach baristas to deliver handcrafted beverages and food to our exacting standards. This full-time role demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays.

Shift Supervisors are the heartbeat of our store during their shifts, directing teams, handling cash securely, and maintaining a safe, clean environment. If you thrive in fast-paced retail settings, enjoy building relationships, and have a passion for coffee, this role offers hands-on leadership experience with clear paths to advancement, such as Store Manager or District Manager positions.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coach and prepare food and beverages according to standard recipes or customer customizations, such as temperature adjustments or ingredient substitutions.
• Delegate tasks to baristas and coordinate the efforts of two or more employees to ensure smooth operations.
• Direct the work of others, providing real-time feedback to elevate performance.

Customer Focus

Interact constantly with customers, fulfilling requests with a personal touch that turns first-time visitors into loyal fans. Your ability to build relationships will shine here.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Hicksville, NY, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail operations and the ability to work collaboratively as part of a team.
• Flexibility for varied shifts and commitment to attendance standards, with or without reasonable accommodations.

No formal degree is required—your experience and passion for people and coffee are what matter most. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart, starting on day one for eligible partners:

• Bean Stock: Equity grants that make you a stakeholder in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We prioritize your well-being with wellness programs and flexible scheduling.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our store managers and executives started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your career trajectory is in your hands. Explore district management, operations, merchandising, or even corporate roles in Seattle. Our commitment to growth means 100% tuition coverage for ASU Online degrees in business, leadership, and more.

Training & Development

From day one, you'll access Starbucks University for e-learning modules, hands-on coaching, and mentorship. Advance quickly by demonstrating leadership and operational excellence.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Hicksville, New York, at Broadway Mall Store# 27042, you'll connect with diverse customers and teammates in a vibrant retail setting. Our inclusive culture celebrates differences, supports work-life balance, and rewards performance. With competitive pay estimated at $38,000–$48,000 annually (based on market rates for the role and location), plus tips and benefits, you'll thrive financially and personally. Be part of a brand that gives back through community initiatives, sustainable sourcing, and ethical practices. Ready to lead shifts and brew success? Apply now.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy Bean Stock, tuition coverage, Spotify Premium, free drinks/food, and more from day one.

Is training provided?

Comprehensive onboarding and ongoing development through Starbucks programs.

How do I apply?

Search for Store# 27042 in Hicksville, NY, on the Starbucks careers site and submit your application today.