About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Highland Park, Illinois. As a Shift Supervisor at Store# 17751 on Route 41, you'll be part of a dynamic team that crafts moments of connection through every cup. Starbucks isn't just about coffee; it's about creating a welcoming third place between home and work, fostering community, and empowering partners (that's what we call our employees) to thrive.

Role Overview

The Shift Supervisor role at Starbucks in Highland Park, Illinois, is perfect for motivated leaders ready to take the next step in their retail career. In this position, you'll oversee store operations during your shift, ensuring seamless service, product quality, and team performance. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in delivering the Starbucks experience. This full-time opportunity offers hands-on leadership experience in a fast-paced retail environment, ideal for those with customer-facing backgrounds looking to grow within a global icon.

Key Responsibilities

As a Shift Supervisor, your day-to-day involves leading by example:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations smooth.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Highland Park, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, knowledge of the retail environment, and the ability to work collaboratively as part of a team while building relationships.
• Availability for flexible scheduling and commitment to store standards.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain leadership skills transferable across retail, hospitality, and management. Many of our store managers, district managers, and corporate leaders started as baristas or shift supervisors. With internal training programs, mentorship, and tuition reimbursement, the path to District Manager or beyond is clear. In Highland Park, you'll join a supportive district with opportunities for relocation and advancement. Starbucks promotes over 70% of leaders from within, making this role a launchpad for your career.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to impact lives daily. In Highland Park, Route 41, you'll serve a diverse community, from locals grabbing morning brews to families enjoying weekend treats. Our culture emphasizes inclusivity, innovation, and sustainability, with initiatives like ethical sourcing and community giveback. As a Shift Supervisor, you'll lead with purpose, fostering a positive environment where every partner thrives. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for Illinois retail supervisors), plus tips and benefits, this role offers stability and growth in a premium brand.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to support store operations.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to 2+ employees.

Q: What benefits are available immediately?
A: Eligible partners enjoy tuition coverage, Bean Stock, Spotify, free drinks/food, and 401(k) match from day one.

Q: Is this a full-time position?
A: Yes, full-time with opportunities for overtime and advancement.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 17751 in Highland Park, IL, and submit your application today!

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks Highland Park now and become part of something bigger.