About Starbucks Coffee Company

Starbucks Coffee Company is the premier roaster, marketer, and retailer of specialty coffee in the world. With over 38,000 stores across 80+ countries, Starbucks has built a global reputation for high-quality coffee, exceptional customer experiences, and a commitment to sustainability. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, fostering community connections through every cup served. At Starbucks, we prioritize our partners (that's what we call our employees), offering unparalleled opportunities for personal and professional growth in the dynamic coffee industry.

In Honolulu, Hawaii, Starbucks operates vibrant stores like the one at Waikiki Marriott Ohua (Store# 47693), where the spirit of aloha meets world-class coffee craftsmanship. Our stores are more than just places to grab a latte—they're hubs for connection, innovation, and career advancement.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Honolulu, Hawaii, you'll step into a leadership role that empowers you to inspire teams and create memorable moments for customers. This position is perfect for motivated individuals with retail experience who thrive in fast-paced environments. You'll oversee daily operations during your shift, ensuring every beverage and food item meets Starbucks' legendary standards. With flexible scheduling that includes early mornings, evenings, weekends, holidays, and nights, this role offers the chance to grow within a supportive team while enjoying the tropical paradise of Waikiki.

Shift Supervisors at Starbucks are key to maintaining our store operating policies, from cash handling and safety protocols to delivering top-tier customer service. If you have a passion for coffee, people, and leadership, this role at Store# 47693 is your gateway to a rewarding career.

Key Responsibilities

Operational Excellence

Ensure regular and consistent attendance and punctuality, upholding store standards with or without reasonable accommodations. Manage flexible hours to cover peak times, including early mornings, evenings, weekends, nights, and holidays.

Customer Service Leadership

Interact constantly with customers, fulfilling requests and coaching baristas to prepare beverages and food to exact recipes or customizations, such as temperature adjustments, ingredient quantities, or substitutions.

Team Coordination

Delegate tasks to team members, coordinate the work of two or more employees, and direct operations to maintain efficiency. Handle cash responsibly, prioritize store safety, and security.

Quality Assurance

Provide high-quality products while fostering a positive team environment in the heart of Waikiki.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively and build lasting relationships.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Annual stock grants to help you invest in our shared success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee & Food Markouts: Enjoy Starbucks products daily during shifts.
• 401(k) Match: Generous company matching to secure your future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. In Hawaii, enjoy location-specific wellness programs tailored to island life.

Career Growth at Starbucks

Starbucks is committed to your development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and access to our internal job portal for promotions. Many of our district managers and store managers started as baristas or shift supervisors. With thousands of U.S. stores and global opportunities, your path could lead to roles in operations, merchandising, or even corporate. Our tuition program empowers you to earn a bachelor's degree tuition-free, opening doors to endless possibilities.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a mission-driven company that values inclusivity, sustainability, and community. In Honolulu's Waikiki Marriott Ohua store, you'll work in a high-energy location surrounded by stunning beaches and diverse clientele. Experience the pride of leading a team that creates joy one cup at a time, all while building a stable, rewarding career with premium benefits. Starbucks partners enjoy a culture of belonging, where your voice matters and your growth is prioritized.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and more start on day one; full benefits after eligibility.

Is this a full-time role?

Yes, full-time position with opportunities for overtime.

How do I apply?

Search for Store# 47693 in Waikiki Marriott Ohua on Starbucks careers site and submit your application today!

Ready to elevate your career? Apply now for the Shift Supervisor role at Starbucks in Honolulu, Hawaii.