About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks offers dynamic career opportunities in retail, from baristas to leadership roles like Shift Supervisor. We prioritize partner (employee) well-being, offering industry-leading benefits that support work-life balance, financial health, and personal growth. Whether you're starting your career or advancing it, Starbucks provides a supportive environment to thrive.

Role Overview

As a Shift Supervisor at Starbucks Store #66398 on Main Street and Butler in Hope Mills, North Carolina, you will lead a team of passionate baristas during shifts, ensuring exceptional customer experiences and smooth store operations. This full-time role is perfect for motivated individuals with retail experience who excel in fast-paced environments. You will coach team members, uphold Starbucks standards for food and beverage quality, and contribute to a positive store culture. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those seeking leadership growth in the coffee industry.

Hope Mills, a vibrant community in North Carolina, offers a welcoming atmosphere for Starbucks partners. This position reports to the store manager and plays a crucial role in delivering the Starbucks experience to loyal customers.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders who balance operational excellence with team development. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to achieve peak performance during shifts.

Customer Focus

Your role emphasizes constant interaction with customers, fulfilling requests promptly, and building relationships that keep them returning. Strong communication ensures every guest leaves with a smile.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, strong interpersonal skills, and teamwork abilities.
• Capacity to build relationships with team members and customers.

No formal education beyond high school is required, but a passion for coffee and hospitality is essential. Starbucks welcomes diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks partners enjoy unmatched benefits that set us apart in the retail sector:

• 100% Tuition Coverage: Earn a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partial owner of the company.
• Spotify Premium: Free subscription to enjoy your favorite music.
• Free Coffee and Drink Markouts: Enjoy handcrafted beverages and food on every shift.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. These benefits start day one for eligible partners, supporting your holistic well-being.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll gain leadership skills transferable to higher roles like Assistant Store Manager or District Manager. Our internal mobility rate is high—over 70% of store managers started as hourly partners. Access free online courses, leadership training, and mentorship. With thousands of U.S. stores, opportunities abound for relocation and advancement in the coffee industry.

Training and Support

New Shift Supervisors receive comprehensive onboarding, including barista skills, leadership workshops, and ongoing coaching. We foster a culture of feedback and recognition to help you excel.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Hope Mills, NC, you'll serve a growing customer base while enjoying North Carolina's charm. Our premium wages (estimated $34,000-$42,000 annually), comprehensive benefits, and flexible culture make this more than a job—it's a career launchpad. Stand out in retail careers with a brand synonymous with excellence.

Starbucks partners report high job satisfaction due to our supportive environment and growth opportunities. Whether you're passionate about coffee or leadership, this role offers fulfillment and stability.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on market rates in Hope Mills, NC, expect $34,000-$42,000 yearly, plus tips and benefits.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What benefits are available immediately?

Tuition coverage, Bean Stock, Spotify, free drinks, and more start day one.

Do I need prior supervisory experience?

Six months delegating tasks is required; full training provided.

How do I apply?

Search for Store #66398 in Hope Mills, NC, on Starbucks careers site and submit your application today!