About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In Houston, Texas, our stores embody this legacy, offering handcrafted beverages, fresh food, and a community hub for locals. As a Shift Supervisor at Store# 13671 on HWY 249 & LOUETTA, you'll contribute to this iconic brand while advancing your career in a dynamic retail setting.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to guide barista teams during shifts. Located in Houston, Texas, this full-time opportunity involves overseeing store operations, ensuring top-tier customer experiences, and maintaining Starbucks' rigorous standards for food, beverage, and service quality. You'll thrive in a fast-paced environment, directing tasks, coaching team members, and upholding safety protocols. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers hands-on management experience in the retail and food service industry.

Why This Role Stands Out

Unlike entry-level positions, Shift Supervisors at Starbucks gain real leadership responsibilities from day one, building skills in team coordination, customer fulfillment, and operational excellence. It's an ideal step for those with retail experience seeking growth in Houston's competitive job market.

Key Responsibilities

As a Shift Supervisor, your daily impact will be felt across store operations:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies and standards, including delivering quality beverages and food products, precise cash handling, and prioritizing safety and security.
• Prepare beverages and food to standard recipes or customize orders based on customer preferences, such as adjusting temperature, ingredient quantities, or substitutions.
• Coach and direct baristas in food and beverage preparation, ensuring consistency and excellence.
• Delegate tasks to team members and coordinate the efforts of two or more employees to optimize shift performance.

Leadership in Action

Your ability to direct others and foster teamwork will drive store success, creating a positive atmosphere for customers and partners alike.

Qualifications & Requirements

Starbucks seeks candidates with proven experience and interpersonal strengths:

• At least six months in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Flexible availability for varied shifts, including early mornings, evenings, weekends, nights, and holidays.
• Strong oral communication skills and quick learning aptitude.
• Knowledge of retail environments, robust interpersonal abilities, and team-building prowess.
• Capacity to work collaboratively while directing others.

No formal education beyond high school is required, but a passion for coffee and service excellence is essential. Reasonable accommodations are provided as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• Bean Stock: Equity grants that make you a stakeholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily at no cost.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in Houston.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager or Store Manager within 1-2 years. Through Starbucks College Achievement Plan, leadership training, and internal mobility, 70% of U.S. leaders started as hourly partners. In Houston, opportunities abound across our expanding store network, positioning you for long-term success in retail management, operations, or corporate paths.

Training and Support

Comprehensive onboarding, ongoing coaching, and digital learning platforms ensure you're equipped to excel and grow.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company committed to ethical sourcing, sustainability, and community impact. In Houston, you'll serve diverse neighborhoods while enjoying a supportive culture that values inclusivity and innovation. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for Texas retail supervisors), plus unparalleled benefits, this Shift Supervisor role offers stability and excitement. Be part of the brand that redefined coffee culture—apply today and brew your future.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Is prior leadership experience required?

Yes, at least six months delegating tasks or coordinating 2+ employees.

What benefits are available immediately?

Free coffee/food markouts start day one; full benefits like tuition coverage and 401(k) after eligibility.

Can I advance quickly?

Absolutely—many managers started as Shift Supervisors.

Is this role full-time?

Yes, full-time position with leadership responsibilities.