About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and handcrafted beverages to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. In Houston, Texas, our stores like Store# 10879 at LOOP 610 & NICHOLSON embody this ethos, creating welcoming third places where customers connect, relax, and enjoy exceptional service.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Houston, Texas, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the Starbucks Experience to every customer. This leadership position requires constant customer interaction, task delegation, and upholding our high standards for food and beverage quality. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you will coach baristas, manage store safety, handle cash, and foster a positive team environment. This role is ideal for motivated individuals with retail experience who thrive in fast-paced settings and are passionate about coffee and customer service.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members.
• Directing the work of others to ensure efficient store operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Houston, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to a dynamic retail environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Proven ability to build relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a partner in our success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home coffee, tea, and food items daily to share with friends and family.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many of our district managers, store managers, and executives started as baristas or shift supervisors. With internal promotion opportunities, you can advance to roles like Store Manager, District Manager, or even corporate positions. Our culture emphasizes meritocracy, diversity, and inclusion, providing clear paths for career progression in Houston and beyond.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values its partners (that's you!) above all. In Houston's vibrant community at LOOP 610 & NICHOLSON, you'll lead a team that creates moments of connection for customers. Enjoy competitive pay estimated at $36,000-$46,000 annually, comprehensive benefits, and the flexibility to balance work and life. Starbucks partners report high job satisfaction due to our supportive culture, global impact, and commitment to sustainability. Whether you're building skills for your next career move or passionate about coffee, Starbucks offers fulfillment and opportunity.

Role FAQs

What hours will I work as a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating two or more employees.

What benefits are available immediately?

Benefits like free coffee markouts start day one; others like tuition coverage and 401(k) vest over time.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime.

How do I apply for the Shift Supervisor role in Houston?

Search for Store# 10879 on Starbucks careers site and submit your application today.