About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to ethical sourcing. At Starbucks, we source the finest arabica coffee beans from sustainable farms, crafting beverages that inspire connection and moments of joy. Our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—drives everything we do. As a Shift Supervisor at our Houston, Texas location on NASA Road 1 & Nassau Bay (Store# 06398), you'll be part of a dynamic team that brings this mission to life in a vibrant community near Space Center Houston.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide barista teams during shifts. In this full-time role, you'll oversee daily store operations, ensure top-tier customer service, and maintain our high standards for food and beverage quality. Located in Houston, Texas, this position offers the chance to work in a high-traffic store serving coffee lovers, NASA employees, and local residents. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in creating welcoming third-place environments where customers feel at home. This is more than a job—it's an opportunity to develop leadership skills in the retail and coffee industry while enjoying Starbucks' renowned partner benefits.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies, including providing quality beverages and food products, precise cash handling, and upholding safety and security standards.
• Prepare beverages and coach baristas on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, fostering a positive team environment while delivering outstanding customer service.

Customer Focus

Constant interaction with customers is key. You'll fulfill requests promptly, build relationships, and contribute to a welcoming atmosphere that keeps guests returning.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Houston, TX, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, and the ability to work collaboratively in a team.
• Relationship-building prowess to engage customers and partners alike.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee, leadership, and hospitality is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an equity partner in the company.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home coffee, tea, and food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits start immediately, making Starbucks a top employer in Houston's retail sector.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to advancement. Many District Managers and Store Managers began as Shift Supervisors. In Houston, you'll access regional opportunities in one of the fastest-growing markets. Our commitment to internal promotions means 70% of leadership roles are filled by existing partners. Leverage online courses, mentorship, and performance reviews to climb from Shift Supervisor to higher roles like Assistant Store Manager or beyond.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Houston means becoming part of a purpose-driven culture that values inclusivity, sustainability, and community impact. Work in a supportive environment where your leadership shapes customer experiences and team success. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates for Texas retail supervisors), plus tips and benefits that far exceed industry norms. In Nassau Bay, near NASA, you'll serve a diverse clientele while contributing to Starbucks' goal of positive global change. Premium training, flexible schedules, and unparalleled perks make this role ideal for career starters or those advancing in retail leadership.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on U.S. retail/food sector rates in Houston, TX, expect $36,000–$46,000 yearly, plus tips and benefits.

Is this a full-time position?

Yes, full-time with flexible hours including weekends and holidays.

What benefits does Starbucks offer Shift Supervisors?

Key perks include 100% ASU tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to 2+ employees.

How do I apply for the Houston NASA Road 1 store?

Search for Store# 06398 on Starbucks careers site and submit your application today.

Ready to lead at Starbucks? Apply now and elevate your career with the world's premier coffee company.