About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to ethical sourcing. At Starbucks, we source the finest arabica coffee beans from sustainable farms, crafting beverages that inspire connection and moments of joy. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Houston, Texas location (Store# 13963, I-10 & WIRT), you'll play a pivotal role in delivering this mission while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Houston, Texas, is a leadership role designed for motivated individuals ready to step up in a fast-paced retail setting. Reporting to the store manager, you'll oversee shift operations, guide baristas, and ensure every customer leaves with a smile. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in high-energy environments. With a focus on team coordination, customer service excellence, and operational efficiency, this role is perfect for building a long-term career at Starbucks.

What Makes This Role Unique?

As a Shift Supervisor, you'll bridge the gap between entry-level barista positions and management, gaining hands-on experience in leadership, inventory management, and customer relations. Located at I-10 & WIRT in Houston, this store serves a vibrant community, offering exposure to diverse customer needs and peak-hour rushes.

Key Responsibilities

In this role, you'll wear multiple hats to keep the store running smoothly. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members.
• Directing the work of others while fostering a positive team environment.

These duties ensure seamless operations and elevate the customer experience at every touchpoint.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Houston, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work collaboratively in a team.
• Proven relationship-building skills with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Reasonable accommodations are available as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement – no strings attached.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music on the job.
• Free Coffee & Merchandise Markouts: Take home coffee, tea, and partner-exclusive merchandise daily.
• 401(k) Match: Comprehensive retirement savings plan with generous company matching.

Additional perks include health insurance, paid time off, mental health resources, and employee assistance programs, ensuring your well-being is prioritized.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles within 1-2 years. Our internal mobility rate exceeds 70%, with opportunities across retail operations, corporate, and international markets. Access leadership training, mentorship, and online courses through the Starbucks College Achievement Plan. In Houston, you'll join a thriving district with multiple promotion paths.

Real Career Stories

Many of our store managers started as Shift Supervisors, leveraging Starbucks' tuition benefits to earn degrees while climbing the ladder. Your leadership here can lead to district management or beyond.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. In Houston's diverse landscape, you'll connect with customers from all walks of life, honing skills transferable to any industry. Our premium culture emphasizes work-life balance, recognition programs, and a supportive network. With competitive estimated salaries ($36,000 - $46,000 annually), plus tips and benefits, this role offers financial stability and growth. Be part of the Starbucks story – where every shift is a step toward something greater.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Houston, TX, expect $36,000 - $46,000 per year, plus tips and benefits.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Six months in customer service and team coordination.

Q: Are benefits available immediately?
A: Eligible partners receive benefits after meeting eligibility requirements, typically within 90 days.

Q: How do I apply?
A: Visit our careers site and search for Store# 13963 in Houston, TX. Apply now to start your Starbucks journey!