About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a global icon synonymous with premium coffee experiences, community engagement, and employee empowerment. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do. We prioritize creating a welcoming third place between work and home, where customers connect and recharge.

In Houston, Texas, Starbucks stores like the one at Cambridge Medical Plaza embody this mission by serving diverse communities with exceptional service and innovative menu offerings. As a Shift Supervisor, you'll play a pivotal role in upholding these standards while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store #13672, Cambridge Medical Plaza in Houston, Texas, is a leadership role designed for motivated individuals ready to guide barista teams during shifts. This full-time opportunity involves overseeing daily operations, ensuring top-tier customer service, and maintaining store excellence. Shift Supervisors coach partners, manage workflows, and contribute to a positive store culture. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role suits those who thrive in fast-paced settings. Competitive estimated salary ranges from $36,000 to $46,000 annually, reflecting market rates for retail leadership in Houston's food and beverage sector.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, covering quality beverage and food production, cash handling, safety, and security.
• Prepare beverages and food to standard recipes or customize orders based on customer preferences, such as adjusting temperatures, quantities, or ingredients.
• Coach and delegate tasks to baristas, coordinating the efforts of two or more employees to ensure smooth operations.

Leadership Focus

Direct the work of others by providing clear guidance, fostering teamwork, and resolving issues swiftly to deliver outstanding customer experiences.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, robust interpersonal skills, and team-building capabilities.
• Availability for flexible scheduling with or without reasonable accommodations.

No formal degree is required—Starbucks values hands-on experience and a passion for hospitality.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Drink Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) with Company Match: Build retirement savings with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and pathways to roles like Assistant Store Manager or District Manager. Many executives started as baristas, proving our commitment to internal mobility. In Houston, opportunities abound across our expansive store network. Leverage tools like the Starbucks College Achievement Plan and Starbucks Leadership Lab to accelerate your career in coffee retail management.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to lead with purpose. In Houston's vibrant energy hub, you'll serve medical professionals and locals at Cambridge Medical Plaza, building lasting relationships. Enjoy a supportive culture emphasizing diversity, equity, inclusion, and belonging (DEIB). With premium pay, unbeatable benefits, and global brand prestige, Starbucks empowers you to thrive professionally and personally. Stand out in the coffee industry with a role that offers stability, excitement, and endless potential.

Role FAQs

What is the typical shift length for a Shift Supervisor?

Shifts vary from 4-8 hours, with flexibility to support work-life balance.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to others.

What benefits are available from day one?

Eligible partners enjoy immediate access to perks like free drinks and tuition coverage enrollment.

How does Starbucks support career advancement?

Through tailored training, promotions from within, and educational partnerships like ASU Online.

Is this role full-time?

Yes, designed for full-time commitment with comprehensive benefits.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Houston today and become part of something bigger.