About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon synonymous with premium coffee experiences, ethical sourcing, and community engagement. At Starbucks, we prioritize partner (employee) success, sustainability, and innovation, making us a top employer in the retail and food service sectors.

Role Overview

As a Shift Supervisor at Starbucks Store #14651 located in Houston Premium Outlets, Houston, Texas, you will play a pivotal role in leading your team to deliver outstanding customer experiences. This full-time position involves overseeing daily operations during your shift, ensuring adherence to Starbucks standards for beverage and food quality, safety, and service excellence. Shift Supervisors act as role models, coaching baristas, managing workflows, and contributing to a positive store atmosphere. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this role offers hands-on leadership experience with opportunities for advancement within Starbucks.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies and standards, covering quality beverages and food products, cash handling, safety, and security protocols.
• Prepare beverages and coach team members on standard recipes, customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should bring at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. Prior leadership experience, such as delegating tasks or coordinating teams of two or more, is essential. Key soft skills include the ability to direct others, learn quickly, communicate effectively orally, and possess strong interpersonal abilities. Knowledge of retail environments, teamwork prowess, and relationship-building skills are crucial. You must be available for flexible scheduling and committed to upholding Starbucks' high standards.

Ideal Candidate Profile

The perfect Shift Supervisor is proactive, customer-obsessed, and team-oriented. Experience in food or beverage preparation is a plus, along with a genuine enthusiasm for coffee culture. Starbucks values diversity and provides reasonable accommodations to ensure all qualified partners can thrive.

Benefits & Perks

Starbucks offers an unmatched benefits package designed to support your well-being and professional growth. Enjoy Bean Stock equity grants, allowing you to own a piece of the company. Take advantage of 100% tuition coverage for Arizona State University Online degrees, empowering your education without financial burden. Unwind with a complimentary Spotify Premium subscription, and fuel your day with free coffee and food markouts. Financial security is prioritized through our 401(k) with generous company match, plus comprehensive health, dental, and vision insurance. Additional perks include paid time off, partner discounts, and mental health resources.

Career Growth at Starbucks

Starbucks invests heavily in partner development, with clear paths from barista to district manager and beyond. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many of our store managers and executives started in frontline roles, proving our commitment to internal mobility. In Houston, Texas, opportunities abound across premium outlet locations and urban stores, with potential for relocation support. Join a company where 75% of management roles are filled internally, and your career aspirations become reality.

Training and Development

New Shift Supervisors undergo immersive onboarding, including barista skills mastery, leadership workshops, and operational simulations. Continuous learning via the Starbucks Learning platform ensures you stay ahead in the dynamic coffee industry.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a community of passionate individuals driving positive change. In Houston Premium Outlets, you'll engage with diverse customers in a high-traffic, vibrant setting. We champion inclusivity, sustainability (like our 99% ethically sourced coffee), and work-life balance. With competitive pay estimated at $36,000-$46,000 annually for this role in Houston, plus performance bonuses, you'll be rewarded for your impact. Starbucks partners enjoy global transfer opportunities, volunteer time off, and a culture that celebrates every pour and smile.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays. Full-time roles average 30-40 hours per week.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts and partner discounts start day one; full benefits after eligibility period.

Is training provided?

Comprehensive paid training covers all aspects of the role.

How do I apply?

Visit the Starbucks careers site, search for Store #14651 in Houston, Texas, and submit your application today.

This Shift Supervisor position at Starbucks in Houston Premium Outlets is your gateway to leadership in the coffee industry. Apply now and brew your future with us!