About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a welcoming third place between home and work, where customers can connect, recharge, and enjoy premium coffee, handcrafted beverages, and fresh food. Our mission drives everything we do: to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our JPMorgan Chase Tower store in Houston, Texas, you'll be part of a dynamic team that upholds these values daily.

Role Overview

The Shift Supervisor role at Starbucks Store# 06267 in Houston's JPMorgan Chase Tower is a leadership position perfect for motivated individuals ready to guide barista teams during busy shifts. In this full-time role, you'll ensure smooth store operations, deliver exceptional customer service, and maintain our high standards for food and beverage quality. Shift Supervisors act as the on-duty leader, coaching partners, handling cash securely, and fostering a positive team environment. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers the chance to grow within a supportive retail environment in the heart of Houston's bustling financial district.

Why This Role Matters

As a Shift Supervisor, you're the face of Starbucks during your shift, ensuring every customer leaves with a smile and a perfectly crafted drink. You'll build relationships with regulars at this high-traffic location, delegate tasks efficiently, and contribute to store success metrics like sales and customer satisfaction.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Core responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations running smoothly.

These duties demand strong leadership and a customer-first mindset, making this an ideal step up from barista roles.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Houston, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Reasonable accommodations are available as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship opportunities, and clear paths to roles like Assistant Store Manager or District Manager. Many of our senior leaders started as hourly partners. With internal mobility across thousands of U.S. stores, including Houston's vibrant market, your career trajectory is unlimited. We promote from within 80% of the time, supported by tools like our Partner Hub for skill-building courses.

Training and Support

New Shift Supervisors receive hands-on training in barista skills, leadership, and compliance, ensuring you're set up for success from your first shift.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Houston's JPMorgan Chase Tower store, you'll serve a diverse clientele in a landmark location, contributing to the city's energy. Our inclusive culture celebrates differences, with employee resource groups and a commitment to equity. Enjoy a premium work environment with modern equipment, team-building events, and the satisfaction of crafting moments of connection. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for Houston), plus tips and benefits, this role offers stability and upside in the retail food sector.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks or coordinating teams.

Q: What benefits start immediately?
A: Eligible partners enjoy Bean Stock, tuition coverage, Spotify, free drinks, and more from day one.

Q: Is this a full-time position?
A: Yes, full-time employment with comprehensive benefits.

Q: How do I apply?
A: Visit our careers site and search for Store# 06267 in Houston, TX. Join the Starbucks family today!