About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In Independence, Missouri, our Store #02442 embodies this mission, providing a welcoming third place between home and work where customers connect, recharge, and enjoy exceptional service. As a Shift Supervisor, you'll play a pivotal role in creating these memorable experiences while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks Store #02442 in Independence, Missouri, is a leadership role perfect for motivated individuals with retail or food service experience. In this full-time position, you'll oversee shift operations, coach baristas, ensure top-tier customer service, and maintain store standards. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail setting.

Shift Supervisors at Starbucks are the backbone of our stores, directing teams to deliver the Starbucks Experience. With opportunities for rapid advancement, this role offers hands-on leadership training and exposure to all facets of store management. If you have strong interpersonal skills and a passion for team development, this is your chance to lead at one of the most admired brands in the world.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team empowerment:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, ensuring quality beverages and food products, precise cash handling, and robust safety and security measures.
• Prepare beverages and coach team members on standard recipes, customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to optimize workflow.
• Direct the work of others, providing real-time feedback to drive performance and customer satisfaction.

Customer Focus

Interact constantly with customers, fulfilling requests with enthusiasm and efficiency to create loyal fans of Starbucks.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Capacity to build meaningful relationships with colleagues and customers.

Reasonable accommodations are available, ensuring everyone has the opportunity to thrive. No formal education beyond high school is required, but a passion for hospitality is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner-owner in the company.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee & Drink Markouts: Take home coffee, tea, and refreshments daily.
• 401(k) Match: Build your retirement savings with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits start day one for eligible roles, underscoring Starbucks' commitment to partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive leadership training through our Barista Basics, Shift Supervisor Foundations, and District Manager pathways. Many of our store managers and district leaders began as hourly partners. With internal promotion rates exceeding 70%, your career trajectory is in your hands. Advance to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. Starbucks University and ongoing coaching ensure you're equipped for success.

Leadership Development

Participate in targeted programs that build skills in team management, customer obsession, and business acumen, positioning you for multi-unit leadership.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, innovation, and impact. In Independence, Missouri, you'll contribute to a vibrant community hub while enjoying global brand stability. Our emphasis on work-life balance, competitive pay (estimated $36,000-$46,000 annually), and unparalleled benefits sets us apart. Starbucks partners report high job satisfaction, with opportunities to make a difference locally and globally through sustainability initiatives like our Greener Stores and ethical sourcing commitments.

Experience the pride of leading a team that crafts moments of connection—one cup at a time.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Are there advancement opportunities?

Yes, with structured training and high internal promotion rates, many advance quickly to management.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Is prior supervisory experience required?

Six months delegating tasks to 2+ employees is needed, along with customer service experience.

How does Starbucks support accommodations?

We provide reasonable accommodations for attendance, operations, and more to ensure accessibility.