About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium roasted coffees, handcrafted beverages, and welcoming Third Place environment. Founded in 1971 in Seattle, Washington, Starbucks has grown to over 38,000 stores across 80+ countries, serving millions daily with a commitment to ethical sourcing, sustainability, and community impact. In the U.S., Starbucks employs hundreds of thousands of partners (that's what we call our employees) who create moments of connection through every cup. As a Shift Supervisor at our Greenwood store on US-31 & E Stop 13 in Indianapolis, Indiana, you'll be part of a dynamic team driving excellence in customer service and operations.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. Reporting to the store manager, you'll oversee shifts, coach baristas, ensure operational standards, and deliver the Starbucks Experience to every customer. This full-time opportunity in Indianapolis offers flexible scheduling, competitive pay estimated at $36,000-$46,000 annually, and robust benefits. Ideal for those with retail or food service backgrounds, this role emphasizes team leadership, customer satisfaction, and store efficiency.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies and standards, ensuring quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, handling variations like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to optimize shift performance.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Indianapolis, candidates should possess:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships and foster teamwork.
• Knowledge of the retail environment and ability to work collaboratively as part of a store team.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations throughout the hiring process.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University with no out-of-pocket costs for tuition.
• Bean Stock: Receive Starbucks stock grants as a partner, giving you ownership in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music during shifts or on the go.
• Free Coffee & Drink Markouts: Take home complimentary handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts on merchandise. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College courses, leadership workshops, and mentorship. Many store managers and district leaders started as baristas or shift supervisors. With clear promotion paths, internal job postings, and global opportunities, your career at Starbucks can lead to district management, corporate roles, or even international assignments. In Indianapolis, our store supports rapid advancement for high performers.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on uplifting communities, sourcing responsibly grown coffee, and creating inclusive workplaces. In Indianapolis, our Greenwood location serves a vibrant community, offering you the chance to build lasting customer relationships. Enjoy a premium work culture with recognition programs, team-building events, and the satisfaction of leading a team that makes every shift memorable. Starbucks partners report high job satisfaction due to our supportive environment and meaningful work.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings (as early as 4 AM), evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating two or more employees.

Q: What is the estimated pay for this role in Indianapolis?
A: Approximately $36,000-$46,000 per year, depending on experience and performance.

Q: Are benefits available immediately?
A: Yes, eligible partners receive benefits like tuition coverage and stock grants from day one.

Q: How do I apply?
A: Visit the Starbucks careers site, search for Store# 52454 in Greenwood, Indianapolis, and submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your future with us.