About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor at our Indianapolis location on 75th & Shadeland, you'll play a pivotal role in upholding our standards of excellence while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 02701 in Indianapolis, Indiana, is a leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. This full-time opportunity involves overseeing store operations, ensuring top-tier customer experiences, and maintaining our high standards for food and beverage quality. Shift Supervisors are the on-the-ground leaders who coach partners, handle dynamic retail challenges, and contribute to a positive store culture.

Ideal for those with retail or food service experience, this role offers flexible scheduling—including early mornings, evenings, weekends, nights, and holidays—to fit your lifestyle while providing pathways to store management and beyond. Join us and lead with passion in the heart of Indianapolis.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, modeling reliability for the team.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforcing store operating policies and standards, with a focus on quality beverages and food products.
• Managing cash handling procedures accurately and securely.
• Ensuring store safety and security protocols are followed rigorously.
• Preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as temperature adjustments or ingredient substitutions.
• Coaching and directing baristas in food and beverage preparation to uphold Starbucks quality.
• Delegating tasks to team members and coordinating the efforts of two or more employees for smooth operations.

Leadership Focus

Direct the work of others with confidence, fostering a collaborative team environment where everyone excels.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and products.
• Strong oral communication skills for clear team instructions and customer engagement.
• In-depth knowledge of the retail environment, including fast-paced service dynamics.
• Exceptional interpersonal skills to build lasting relationships with partners and customers.
• Team-oriented mindset with the ability to collaborate seamlessly.

Reasonable accommodations are available to ensure everyone can thrive. No formal education beyond high school is required, but a passion for coffee and people is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. We prioritize work-life balance and inclusivity for all partners.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles within 12-18 months. Our robust training programs, mentorship opportunities, and leadership development paths have propelled thousands of partners to district and regional positions. In Indianapolis, you'll join a thriving market with ample upward mobility. Many of our executives started as baristas—your journey begins here.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, and inclusion. We offer stable full-time employment, competitive pay estimated at $36,000-$46,000 annually (based on market rates for Indianapolis), and a culture where your voice matters. Be part of a brand that connects people over coffee, supports communities, and leads in sustainability. In Indianapolis, our 75th & Shadeland store is a community hub ready for your leadership.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Free coffee/food markouts start day one; full benefits package after eligibility period.

Q: How do I apply?
A: Visit our careers site and search for Store# 02701 in Indianapolis.

Q: Does Starbucks support career advancement?
A: Absolutely—over 70% of managers are promoted from within.

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks in Indianapolis today and become a partner in our story.