About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In the United States, Starbucks offers unparalleled opportunities for career advancement in the retail and food service sectors. As a Shift Supervisor in Jackson, California, you'll be part of a dynamic team that upholds our high standards of customer service, product quality, and operational excellence. Starbucks values diversity, equity, and inclusion, fostering a workplace where every partner (that's what we call our employees) feels empowered to bring their best selves to work every day.

Role Overview

The Shift Supervisor role at Starbucks Store# 09418, located at Trade Center Dr & Hwy 49 in Jackson, California, is a leadership position perfect for motivated individuals with retail experience. As a Shift Supervisor, you will lead a team of baristas during shifts, ensuring smooth operations, exceptional customer experiences, and adherence to Starbucks standards. This full-time position requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

Shift Supervisors at Starbucks are key to creating the 'third place'—a welcoming space between home and work where customers connect. You'll coach your team on beverage and food preparation, manage cash handling, and maintain store safety and security. With Starbucks' emphasis on partner development, this role serves as a stepping stone to higher management positions within the company.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to achieve operational goals and deliver outstanding customer service.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Jackson, CA, you should possess the following qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Strong oral communication skills for team coaching and customer interactions.
• Knowledge of the retail environment, with strong interpersonal skills to build relationships.
• Team-oriented mindset with the ability to work collaboratively.

Reasonable accommodations are available to ensure all qualified candidates can perform essential job functions.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees through Arizona State University (ASU Online), no strings attached.
• Bean Stock: Equity grants that make you a partial owner of the company, sharing in our success.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.
• Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With clear paths to roles like Assistant Store Manager, Store Manager, and beyond, your career at Starbucks can lead to national opportunities. Our internal mobility rate is high, with thousands of promotions annually. In Jackson, California, this role positions you for growth within the region and company-wide.

Training and Development

From day one, you'll access Starbucks University for e-learning modules on leadership, operations, and product knowledge. Mentorship programs pair you with experienced leaders to accelerate your progress.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven organization that prioritizes people, communities, and sustainability. In Jackson, CA, you'll contribute to a local store while benefiting from global resources. Our commitment to ethical sourcing, environmental responsibility, and community impact—through initiatives like hiring veterans and supporting youth—aligns with values that matter. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role in California), plus tips and benefits, this is more than a job; it's a career launchpad.

Experience a culture of belonging where your voice is heard, your growth is supported, and your contributions make a difference. Starbucks partners rave about the flexibility, camaraderie, and opportunities that keep them energized.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to 2+ employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away; tuition coverage and 401(k) after eligibility periods.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 09418 on Starbucks careers site and submit your application today!