About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to conduct our business in ways that create a lasting impact on communities worldwide, from ethically sourcing premium coffee beans to fostering inclusive workplaces. At Starbucks, we prioritize partner (employee) well-being, offering unparalleled benefits and opportunities for growth. Whether you're crafting the perfect latte or leading a shift, you'll be part of a culture that values diversity, innovation, and excellence.

Role Overview

As a Shift Supervisor at Starbucks Store# 23398 located at 2034 N Highland in Jackson, Tennessee, you'll play a pivotal role in creating the Starbucks Experience for every customer. This leadership position involves overseeing shift operations, coaching baristas, ensuring top-notch service, and upholding our high standards for food and beverage quality. Shift Supervisors are the heartbeat of our stores, directing teams during peak hours, handling everything from cash management to customer delight. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role is ideal for motivated individuals ready to advance in the retail and coffee industry. No prior supervisory title required—just proven leadership skills and a passion for people and coffee.

Key Responsibilities

Shift Supervisors at Starbucks are dynamic leaders who keep the store running smoothly. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer preferences, including adjustments to temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the work of two or more employees to optimize efficiency during busy shifts.

Leadership and Team Support

Direct the work of others by providing clear guidance, fostering a positive team environment, and building relationships that drive performance. Your ability to learn quickly and communicate effectively will ensure seamless operations and exceptional customer service every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Jackson, TN, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to work collaboratively as part of a team.
• Knowledge of the retail environment and the agility to direct others while building lasting relationships.
• Availability for flexible scheduling and commitment to punctuality.

Reasonable accommodations are available to support your success. No formal education beyond high school is required—your hands-on experience and leadership potential are what matter most.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector, offering comprehensive perks that support your health, finances, and lifestyle:

• Bean Stock: Receive stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost—over 25,000 partners have already benefited.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music on the job or anywhere.
• Free Coffee and Markouts: Indulge in complimentary handcrafted beverages and food items during your shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—many of our district managers started on the floor. Access free training programs, mentorship, and tuition-free education to build skills in business, leadership, and operations. With thousands of internal promotions annually, your career trajectory is limitless. Join us in Jackson, TN, and elevate your path in the coffee industry.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where your contributions matter. In Jackson, Tennessee, our store at 2034 N Highland is a community hub, serving loyal customers and fostering connections. Experience a premium work culture with premium pay (estimated $34,000–$42,000 annually), unbeatable benefits, and the joy of crafting moments of connection over coffee. We're committed to inclusivity, sustainability, and innovation—whether sourcing ethical coffee or pioneering digital ordering. Be part of a brand that leads the industry and transforms lives.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Jackson, TN, expect $34,000–$42,000 per year, plus tips and benefits.

Q: Is prior supervisory experience required?
A: No, but six months of task delegation and customer service experience is essential.

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays.

Q: Are benefits available immediately?
A: Yes, eligible partners receive benefits from day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 23398 in Jackson, TN—apply now to join the Starbucks family!