About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup served. Our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—drives everything we do. In Jacksonville, Florida, our stores are vibrant community hubs where baristas and leaders like Shift Supervisors create moments of warmth and belonging for customers daily.

Role Overview

As a Shift Supervisor at Starbucks Store# 09293 on Atlantic Blvd & Beacon Pt Dr in Jacksonville, Florida, you will play a pivotal role in leading your team during shifts to deliver outstanding service and operational excellence. This position is ideal for motivated individuals with retail experience who thrive in fast-paced environments and are passionate about coffee and customer satisfaction. Shift Supervisors ensure smooth store operations, coach team members, and uphold Starbucks' high standards for food and beverage quality. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within a supportive, inclusive culture while enjoying competitive pay and comprehensive benefits.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations, guiding teams to success. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations running seamlessly.

Leadership and Team Support

Direct the work of others, foster a positive team environment, and build relationships that drive performance. Your ability to learn quickly and communicate effectively will empower your team to exceed customer expectations every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Jacksonville, FL, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and work collaboratively as part of a team.
• Strong interpersonal skills, effective oral communication, and knowledge of the retail environment.
• Flexibility to work varied shifts and a passion for building relationships with customers and colleagues.

No formal education beyond high school is required, but a quick-learning mindset and enthusiasm for the coffee industry are essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and professional growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with Starbucks covering the full cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and food during shifts to stay energized.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts, ensuring you thrive both at work and in life.

Career Growth at Starbucks

Starbucks is committed to your development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility programs and tuition reimbursement, your career path is limitless. In Jacksonville, join a network of stores where promotion from within is the norm, fueled by our culture of inclusion and innovation.

Training and Development

From day one, you'll access Starbucks' world-class training platforms, including digital learning modules and in-store mentorship, to hone your skills in leadership, operations, and customer service.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Jacksonville, FL, you'll contribute to local initiatives while enjoying a dynamic workplace that values work-life balance and recognition. Our premium culture offers stability in the retail sector, with opportunities to make a real impact. Whether you're crafting the perfect latte or leading a team through peak hours, every shift brings fulfillment and growth. Starbucks Shift Supervisors don't just manage—they inspire.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Is prior supervisory experience required?

At least six months delegating tasks to others is preferred.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits upon eligibility.

How do I apply?

Search for Store# 09293 in Jacksonville, FL, on the Starbucks careers site and submit your application today.

Does Starbucks offer accommodations?

Yes, we provide reasonable accommodations for attendance, work, and more.