About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks has built a global legacy on premium coffee, exceptional customer experiences, and a culture of inclusivity and innovation. Founded in 1971 in Seattle, Washington, the company sources ethically grown coffee from around the world, roasting it to perfection in state-of-the-art facilities. At Starbucks, we're more than a coffee shop; we're a community hub where baristas become partners, customers become friends, and every shift contributes to something bigger. In Jacksonville, Florida, our stores embody this mission, serving the vibrant local community with handcrafted beverages and heartfelt service.

Role Overview

As a Shift Supervisor at Starbucks Store #10502 on Airport Rd & I-95 in Jacksonville, Florida, you'll step into a leadership role that empowers you to guide a team of passionate baristas during dynamic shifts. This full-time position is perfect for customer-focused individuals with retail experience who thrive in fast-paced environments. You'll ensure every customer leaves with a smile, every drink is crafted to perfection, and every team member feels supported. Shift Supervisors at Starbucks are the heartbeat of the store, balancing operational excellence with genuine hospitality. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the chance to grow within a supportive network while enjoying competitive pay estimated at $36,000–$46,000 annually, based on local market rates.

Key Responsibilities

Shift Supervisors play a pivotal role in daily operations, embodying Starbucks' standards of quality and service. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Upholding store operating policies, providing quality beverages and food products, handling cash securely, and ensuring safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep shifts running smoothly.

Leadership and Team Support

Direct the work of others with confidence, fostering a positive team environment where everyone excels. Your ability to build relationships and communicate effectively will drive peak performance during every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Jacksonville, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct others, learn quickly, and communicate orally with clarity.
• Knowledge of retail environments, interpersonal skills, and the capacity to work collaboratively as part of a team.
• Flexibility for varied shifts and commitment to attendance standards.

No formal degree is required—your passion for people and coffee is what counts. Starbucks values diverse backgrounds and provides training to help you shine.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and future:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Become a shareholder with annual equity grants for partners working 20+ hours/week.
• Spotify Premium: Enjoy free access to millions of songs and podcasts.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and food during shifts.
• 401(k) Match: Secure your retirement with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. As a Shift Supervisor, you'll gain leadership skills transferable to higher roles like Assistant Store Manager or beyond. Many partners advance quickly—over 70% of store managers started as hourly baristas. Access mentorship, online courses, and leadership training through the Starbucks College Achievement Plan. In Jacksonville, opportunities abound across our growing district, with paths to district management, corporate roles, or international assignments.

Training and Development

From day one, you'll receive hands-on training in coffee mastery, customer service, and operations, plus ongoing coaching to refine your skills.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a difference. In Jacksonville's bustling Airport Rd & I-95 location, you'll serve travelers and locals alike, creating moments of connection over every cup. Our inclusive culture celebrates diversity, with employee resource groups and community involvement. Enjoy a premium work environment with modern equipment, team-building events, and the pride of working for a purpose-driven company committed to sustainability and ethical sourcing. With competitive pay, unbeatable benefits, and endless growth, Starbucks empowers you to brew your best life.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is experience required?
A: Yes, at least six months in customer service and task delegation.

Q: What benefits are available immediately?
A: Partners accrue paid time off from day one, with full benefits after qualifying hours.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store #10502 in Jacksonville, FL.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, work, and more.

This role at Starbucks Jacksonville offers premium opportunities—apply now to elevate your career!