About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner benefits sets us apart in the retail and food service industry. In Jacksonville, Florida, our stores like the one at Old St. Augustine Rd & I-95 are vibrant hubs where shift supervisors play a pivotal role in delivering the Starbucks Experience.

Role Overview

As a Shift Supervisor at Starbucks Store #13514 in Jacksonville, FL, you'll lead a dynamic team during shifts, ensuring smooth operations, exceptional customer service, and adherence to our high standards. This full-time role is perfect for motivated individuals with retail experience who thrive in fast-paced environments. You'll coach baristas, manage daily tasks, and contribute to a positive store atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers the opportunity to grow within a supportive company culture. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for Jacksonville, FL.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders who drive store success. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security.
• Coaching team members in preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as temperature or ingredient adjustments.
• Delegating tasks and coordinating the work of two or more employees to keep operations running efficiently.

Daily Leadership Duties

Direct the work of others, build team relationships, and handle customer interactions with poise. From opening and closing procedures to peak-hour management, you'll keep the store humming.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to our retail environment.
• Strong oral communication, interpersonal skills, and team collaboration abilities.
• Knowledge of retail operations and the passion to build lasting customer relationships.

No formal education beyond high school is required, but a commitment to excellence is essential. Reasonable accommodations are available for qualified individuals.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Enroll in Arizona State University Online degree programs at no cost.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Partners enjoy complimentary beverages and food items daily.
• 401(k) Match: Company matches your contributions to help secure your future.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has helped thousands of partners climb the ladder. With comprehensive training, leadership development, and mentorship, your career path is limitless. Many of our executives started as baristas or shift supervisors. In Jacksonville, FL, opportunities abound across our network of stores.

Training & Development

From hands-on coaching to online courses via Starbucks College Achievement Plan, we equip you with skills for success. Advance your retail leadership expertise while enjoying the flexibility of our partner pathways.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and belonging. We source ethically grown coffee, champion sustainability through our Greener Stores initiative, and give back via community programs. As a Shift Supervisor in Jacksonville, you'll lead with impact, serve inspiring beverages, and build a rewarding career. Our stores are welcoming spaces where connections happen over every cup. With competitive pay, unbeatable benefits, and a supportive culture, Starbucks is where ambition meets opportunity.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to ensure full store coverage.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners receive Bean Stock, tuition coverage, Spotify Premium, free markouts, and more from day one.

How much does this role pay in Jacksonville, FL?

Estimated $36,000–$46,000 yearly, based on experience and local market rates.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

Ready to lead the next shift at Starbucks? Apply now for Store #13514 in Jacksonville, FL, and brew your future with us. Starbucks careers offer more than a job—they offer a movement.