About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In Jacksonville, Florida, our stores embody this ethos, serving as vibrant hubs for locals and visitors alike. As a Shift Supervisor at Store# 09697 on JTB & US 1, you'll play a pivotal role in upholding our high standards while leading a passionate team.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Jacksonville, Florida, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring seamless service, product quality, and team performance. You'll coach baristas, manage customer interactions, and contribute to a positive store environment. This role demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this is your opportunity to advance at one of America's most beloved brands.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products, handling cash securely, and prioritizing store safety and security.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members, directing workflows efficiently.

Leadership Focus

Expect to build relationships, foster teamwork, and create a supportive atmosphere where every partner excels.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Jacksonville, bring these qualifications:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others with confidence.
• Quick learning aptitude to master Starbucks standards rapidly.
• Effective oral communication skills for clear team and customer interactions.
• Knowledge of the retail environment and strong interpersonal skills.
• Team player mindset with the ability to build lasting relationships.

Availability for flexible scheduling is essential, and we provide reasonable accommodations where possible.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Exclusive stock grant program giving you ownership in the company.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food on us during shifts.
• 401(k) Match: Generous company matching to support your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. We invest in your well-being and growth from day one.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as hourly partners. With internal mobility programs and tuition assistance, your career path is limitless. In Jacksonville, tap into regional networks and store support to accelerate your journey.

Training and Development

From barista basics to advanced management courses, Starbucks University equips you with skills for success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a difference. Lead a team in Jacksonville's bustling JTB & US 1 location, delight customers with perfect lattes, and contribute to our global impact through sustainable sourcing and community involvement. Our inclusive culture values diversity, equity, and inclusion, ensuring every partner feels empowered. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for Florida retail leadership), plus unbeatable benefits, Starbucks offers stability and excitement. Be part of a brand that transforms lives, one shift at a time.

Role FAQs

What is the estimated salary for this role?

Based on U.S. retail/food sector rates in Jacksonville, FL, expect $36,000–$46,000 yearly, with potential for performance bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Highlights include Bean Stock, 100% ASU tuition coverage, Spotify Premium, free drinks/food, and 401(k) matching.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

How do I apply?

Search for Store# 09697 on Starbucks careers site and submit your application today!