About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our commitment to ethical sourcing, sustainability, and community impact sets us apart. In Jacksonville, Florida, our stores embody this mission, providing a welcoming third place between home and work for locals and visitors alike.

Role Overview

As a Shift Supervisor at Starbucks Store# 08348 located at 4495 Roosevelt Blvd. in Jacksonville, Florida, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors ensure smooth operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality, safety, and service. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers dynamic leadership opportunities within a supportive team.

Why This Role Matters

Shift Supervisors are the backbone of store operations, bridging the gap between baristas and store management. You will inspire your team, resolve customer needs, and contribute to creating memorable moments for every guest, all while growing your career in the coffee industry.

Key Responsibilities

In this role, you will take ownership of store performance during your shift. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products.
• Managing cash handling, store safety, and security protocols.
• Preparing and coaching the team on food and beverage recipes, including customizations for temperature, ingredients, or substitutions.
• Delegating tasks to employees and coordinating the work of two or more team members.
• Directing the work of others to meet service goals and operational efficiency.

Daily Impact

From opening the store with precision to closing with thorough checks, your leadership ensures every shift runs seamlessly, fostering a positive environment for partners and customers.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes and procedures.
• Strong oral communication skills for team coaching and customer service.
• Knowledge of the retail environment and ability to build relationships.
• Team-oriented mindset with interpersonal skills to thrive collaboratively.

No formal education beyond high school is required, but a passion for coffee and hospitality is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.
• Comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.

Additional Perks

Partners enjoy product discounts, wellness reimbursements, and access to the Starbucks College Achievement Plan, empowering you to advance without debt.

Career Growth at Starbucks

Starbucks invests in your potential. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership development programs. Many of our district managers and executives started as hourly partners. Advance to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. With internal mobility across thousands of U.S. stores, your career path is limitless. In Jacksonville, opportunities abound in our growing market.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, innovation, and impact. We prioritize partner voice through our open-door policy and equity teams. In Jacksonville, contribute to local communities via fundraisers and sustainability initiatives. Enjoy a premium work environment with modern equipment, collaborative teams, and the satisfaction of crafting moments of connection. With competitive pay estimated at $34,000-$42,000 annually (based on market rates for Shift Supervisors in Florida's retail/food sector), plus tips and benefits, this role offers stability and upside.

Role FAQs

Q: What shifts will I work?
A: Flexible schedules including mornings, evenings, weekends, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits start immediately?
A: Free drinks/food, Bean Stock, and Spotify Premium from day one; health and tuition after eligibility.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 08348 in Jacksonville, FL, and submit your application today.

Q: Does Starbucks support career advancement?
A: Absolutely—over 70% of managers are promoted internally.

Ready to lead with purpose? Apply for Shift Supervisor at Starbucks in Jacksonville now and brew your future.