About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, crafting beverages like our signature Pike Place Roast and innovative seasonal drinks. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Jacksonville, North Carolina, you'll be part of a dynamic team driving this mission forward in a vibrant community setting.

Role Overview

The Shift Supervisor role at Starbucks Store# 68008, located at NC24 & Piney Green in Jacksonville, North Carolina, is perfect for motivated leaders ready to elevate store operations. In this full-time position, you'll oversee shifts, coach baristas, ensure top-tier service, and maintain our high standards for food and beverage quality. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and enthusiasm. Estimated salary ranges from $34,000 to $42,000 annually, based on retail sector rates in the U.S. Southeast, offering competitive pay with a 5-10% upside buffer for top performers.

Why This Role Stands Out

As a Shift Supervisor, you'll transition from team member to leader, directing daily operations and fostering a positive environment. This position builds on customer-facing experience, emphasizing quick learning and team coordination in a fast-paced retail coffee shop.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store success. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.

These responsibilities ensure smooth operations and exceptional guest experiences, aligning with Starbucks' premium brand standards.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Jacksonville, NC, candidates need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude in a dynamic retail environment.
• Strong oral communication and interpersonal skills.
• Teamwork abilities and relationship-building prowess.

No formal degree is required, but a passion for coffee, retail, and leadership is essential. Reasonable accommodations are provided as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include health insurance, paid time off, and employee discounts, creating a supportive work-life balance.

Career Growth at Starbucks

Starbucks invests in your development. Shift Supervisors often advance to roles like Assistant Store Manager or Store Manager within 1-2 years. Our leadership training programs, mentorship opportunities, and internal mobility support long-term careers. Many executives started as baristas. In Jacksonville, NC, tap into regional growth with new store openings and promotions.

Training and Development

From day one, receive hands-on training in barista skills, leadership, and operations. Ongoing programs enhance customer service and business acumen.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Jacksonville, North Carolina, contribute to a welcoming store at NC24 & Piney Green, serving military families and locals. Enjoy a premium culture valuing diversity, inclusion, and sustainability. With competitive pay, unbeatable benefits, and growth paths, Starbucks empowers you to brew your future. Our commitment to ethical sourcing and community impact adds purpose to every shift.

Role FAQs

Q: What is the salary for this role?
A: Estimated at $34,000-$42,000 yearly, based on market rates for Shift Supervisors in Jacksonville, NC.

Q: Is this full-time?
A: Yes, full-time with flexible scheduling.

Q: What experience is needed?
A: Six months customer service and delegation experience.

Q: Are benefits immediate?
A: Eligible after meeting introductory period; includes tuition coverage, Bean Stock, and more.

Q: How do I apply?
A: Search for Store# 68008 on Starbucks careers site and submit your application today.

Ready to lead at Starbucks? Apply now and elevate your career in coffee.