About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving over 150 million customers weekly across more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. With a mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—Starbucks offers more than just coffee. It's a third place between home and work where communities connect. In Jersey City, New Jersey, our stores embody this ethos, providing a welcoming environment for locals and visitors alike. As a Shift Supervisor at Store# 27446 in Journal Square, you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Jersey City, New Jersey, is ideal for motivated leaders passionate about coffee, customer service, and team development. In this full-time role, you'll oversee store operations during your shift, ensuring seamless service, product quality, and team performance. You'll coach baristas, manage daily tasks, and create memorable experiences for guests. This position requires flexibility for early mornings, evenings, weekends, nights, and holidays, making it perfect for those who thrive in a fast-paced retail setting. With Starbucks' emphasis on growth, this role serves as a launchpad for future leadership opportunities within the company.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, covering quality beverages and food products, cash handling, safety, and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Jersey City, candidates need at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. Additionally, six months of experience delegating tasks or coordinating teams of two or more is essential. Key attributes include the ability to direct others, learn quickly, and communicate effectively orally. Strong interpersonal skills, retail environment knowledge, teamwork capabilities, and relationship-building prowess are crucial. Availability for flexible scheduling is non-negotiable, as is a commitment to providing outstanding service in a high-volume store like Journal Square.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. Enjoy 100% tuition coverage for online degrees through Arizona State University (ASU Online), empowering you to advance your education without financial burden. Participate in Bean Stock, our equity grant program that makes you a stakeholder in the company's success. Unwind with a complimentary Spotify Premium subscription and fuel your shifts with free coffee and food markouts. Secure your future with our 401(k) retirement plan featuring a generous company match. Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts, ensuring holistic well-being for you and your family.

Career Growth at Starbucks

At Starbucks, career progression is a reality, not a promise. Over 70% of our store leaders started in hourly roles like Shift Supervisor. You'll receive hands-on training, leadership development programs, and mentorship to hone your skills. From Shift Supervisor, you can advance to Assistant Store Manager, Store Manager, and beyond into district or regional roles. Starbucks invests in your growth through tuition reimbursement, online learning platforms, and internal mobility opportunities. In Jersey City, tap into a vibrant network of stores for cross-training and promotions, building a long-term career in the coffee industry.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Jersey City means becoming part of a purpose-driven organization that values inclusivity, innovation, and impact. Lead a passionate team in a store buzzing with energy at Journal Square, one of New Jersey's busiest hubs. Enjoy competitive pay estimated at $38,000-$48,000 annually, plus the unparalleled benefits package. Contribute to sustainability initiatives like ethical sourcing and community giveback programs. Experience a culture that celebrates diversity, fosters belonging, and rewards dedication. Whether you're crafting the perfect latte or inspiring your team, every shift makes a difference. Starbucks isn't just a job—it's a community and a career.

Role FAQs

What is the work schedule like? Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

What experience is required? At least six months in customer service and six months delegating tasks to teams.

Are accommodations available? Yes, with or without reasonable accommodations for attendance, operations, and more.

What benefits stand out? 100% ASU Online tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match.

How do I apply? Search for Shift Supervisor at Store# 27446, Journal Square, Jersey City, NJ, on the Starbucks careers site and submit your application today.

This role offers a premium opportunity to lead, learn, and grow with Starbucks Coffee Company. Apply now and brew your future in Jersey City!