About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of the finest coffee, passionately sourcing the highest quality beans and roasting them with great care. With over 38,000 stores in more than 80 countries, Starbucks creates inviting spaces where communities connect. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, committed to ethical sourcing, sustainability, and uplifting partners (that's what we call our employees). At Starbucks, we inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Kailua, Hawaii, our store at AikaHI Park serves as a vibrant hub for locals and visitors alike, blending aloha spirit with premium coffee craftsmanship.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Kailua, Hawaii, you'll step into a leadership role that empowers you to inspire and develop a team of baristas while delivering exceptional customer experiences. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. You'll oversee store operations during your shift, ensuring every beverage and food item meets Starbucks' legendary standards. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to build relationships, coach teammates, and contribute to a welcoming store atmosphere. Join us at Store# 62826 and become part of a team that's as passionate about people as we are about coffee.

Key Responsibilities

In this dynamic role, your responsibilities will keep the store running smoothly and customers coming back. You'll maintain regular and consistent attendance and punctuality, modeling reliability for your team. Be available for flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays. Uphold store operating policies and standards, delivering quality beverages and food products, handling cash securely, and prioritizing safety and security—with or without reasonable accommodations.

Coach and prepare food and beverages to standard recipes or customize orders based on customer preferences, such as adjusting temperature, ingredient quantities, or substitutions. Leverage your six months of experience in customer-facing roles to interact constantly and fulfill requests with aloha. Delegate tasks to other employees and coordinate the efforts of two or more team members, directing their work effectively. Your strong interpersonal skills will shine as you build relationships, foster teamwork, and create a positive retail environment.

Qualifications & Requirements

To succeed as a Shift Supervisor, bring at least six months of experience in a customer service position requiring constant interaction and request fulfillment. You should also have six months of experience delegating tasks or coordinating two or more employees. Key traits include the ability to direct others, learn quickly, and communicate effectively orally. Knowledge of the retail environment, strong interpersonal skills, and the ability to work collaboratively as part of a team are essential. Must be able to maintain regular attendance, work flexible hours, and build lasting relationships with customers and partners. No formal education beyond high school is required, but a passion for coffee and people is a must.

Preferred Experience

Prior leadership in food or retail sectors is highly valued. Familiarity with cash handling, food safety, and beverage preparation will set you apart.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and future. Enjoy 100% tuition coverage for online degrees through Arizona State University (ASU Online), empowering you to advance your education without debt. Receive Bean Stock equity grants, making you a true partner in our success. Unwind with a complimentary Spotify Premium subscription and unlimited free coffee and food markouts during shifts. Plan for retirement with our 401(k) with generous company match. Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts worldwide. In Hawaii, we also embrace local wellness programs tailored to island life.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. As a Shift Supervisor, you'll gain hands-on leadership training through our Barista Basics and Shift Supervisor modules. Advance to roles like Assistant Store Manager, Store Manager, or even District Manager—many of our executives started as baristas. Access mentorship, tuition reimbursement, and global mobility opportunities. Our commitment to diversity, equity, and inclusion ensures everyone has a path to thrive. In Kailua, you'll contribute to community initiatives while building a career that travels with you.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where your work matters. We're not just a coffee shop; we're a third place between home and work, fostering connections in Kailua's laid-back paradise. Experience premium training, competitive pay estimated at $38,000-$48,000 annually (based on market rates for Hawaii), and a culture that values flexibility and growth. With sustainable practices like our Greener Stores and ethical sourcing, you'll feel proud of your impact. Whether you're a local Kailua resident or seeking adventure, this role offers stability, camaraderie, and endless cups of inspiration.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating employees.

What benefits are available immediately?

Free coffee markouts and Spotify Premium start day one; others like 401(k) and tuition coverage follow eligibility.

Is this a full-time position?

Yes, full-time with opportunities for overtime.

How do I apply?

Search for Store# 62826 in Kailua, HI on Starbucks careers site and submit your application today.

This role at Starbucks in Kailua embodies leadership with heart. Apply now and brew your future with us. (Word count: 1,248)