About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to ethically sourcing premium arabica coffee and crafting handcrafted beverages, fresh food, and premium teas. With over 38,000 stores in 80+ countries, Starbucks creates a welcoming third place between home and work where communities connect. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing sustainability, partner (employee) well-being, and innovation. In Kapolei, Hawaii, our store at Kunehi St & Kapolei Pkwy embodies aloha spirit, serving the local community with excellence.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Kapolei, Hawaii, you'll lead from the front lines, inspiring baristas to deliver legendary customer service. This dynamic role involves overseeing store operations during shifts, ensuring top-quality beverages and food, and fostering a positive team environment. Shift Supervisors are key to creating the Starbucks Experience, balancing operational excellence with genuine connections. Ideal for motivated leaders with retail experience, this position offers flexible scheduling and pathways to store management and beyond.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies, providing quality beverages and food products.
• Handle cash transactions accurately while upholding store safety and security standards.
• Prepare and coach baristas on food and beverage preparation to standard recipes or customized orders.
• Delegate tasks and coordinate the work of two or more employees effectively.
• Direct the work of others to ensure smooth operations and exceptional guest experiences.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Kapolei, candidates need:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to learn quickly in a fast-paced retail environment.
• Strong oral communication and interpersonal skills.
• Knowledge of retail operations and ability to work collaboratively as part of a team.
• Proven ability to build relationships with customers and partners.

No formal education beyond high school is required, but a passion for coffee, leadership, and hospitality is essential. Starbucks welcomes diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity grants that make you a partial owner in the company.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription for music lovers.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food during shifts.
• 401(k) Match: Generous company matching to boost your retirement savings.
• Comprehensive health insurance, paid time off, mental health resources, and partner discounts.

These perks create a total rewards package valued far beyond base pay, emphasizing holistic partner support.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Kapolei, you'll access leadership training, mentorship, and clear promotion paths to roles like Assistant Store Manager, Store Manager, and District Manager. Many executives started as baristas. With internal mobility across 38,000+ stores globally, your career trajectory is limitless. Tuition coverage empowers degree pursuit without debt, fueling long-term advancement in retail, operations, or corporate functions.

Why Kapolei, Hawaii?

Kapolei, on Oahu's west side, blends urban convenience with island paradise. Our store serves commuters, families, and tourists, offering a vibrant workplace amid Hawaii's natural beauty. Enjoy beaches, hikes, and cultural events while building your career.

Why Join Starbucks

Joining Starbucks means more than a job—it's a mission to inspire and nurture humanity. Experience a culture of belonging, inclusivity, and purpose-driven work. Lead a team that crafts moments of connection over coffee, contribute to sustainability goals like 50% renewable energy by 2030, and grow personally and professionally. In Kapolei, become part of a ohana (family) dedicated to excellence. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for Hawaii retail supervisors), plus unparalleled benefits, this is your chance to elevate your career.

Role FAQs

What shifts will I work?

Flexible hours including early mornings (e.g., 4 AM), evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating 2+ employees, plus customer service experience.

What benefits are available immediately?

Many perks like free coffee markouts start on day one; health benefits and tuition after eligibility period.

Is training provided?

Comprehensive onboarding covers recipes, operations, leadership, and Starbucks standards.

How do I apply?

Search for Store# 54258 on Starbucks careers site and submit your application today!

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