About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections, fostering communities where customers and partners (employees) thrive. Our commitment to ethical sourcing, sustainability, and innovation sets us apart in the retail and food service industry. In Key Biscayne, Florida, our store at 200 Crandon Blvd serves as a vibrant hub for locals and visitors seeking quality coffee and a welcoming atmosphere.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Key Biscayne, Florida, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the Starbucks experience to every customer. This position is ideal for motivated individuals with retail or food service experience who excel in fast-paced environments. You will coach baristas, manage daily tasks, and uphold our high standards for product quality, customer service, and store safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers dynamic leadership opportunities in a supportive team setting.

Why This Role Matters

Shift Supervisors are the backbone of our store operations, bridging the gap between baristas and store managers. Your ability to direct others, build relationships, and adapt quickly will directly impact customer satisfaction and team performance.

Key Responsibilities

In this hands-on leadership position, your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to maintain efficiency and high service levels.

Daily Impact

Each shift, you will interact constantly with customers, fulfilling requests and building relationships that keep them coming back to our Key Biscayne location.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes, procedures, and store systems.
• Effective oral communication skills for team coaching and customer engagement.
• Strong knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills and ability to work collaboratively as part of a team.
• Proven ability to build lasting relationships with customers and colleagues.

No formal degree is required, but a passion for coffee, leadership, and service is essential. We welcome diverse backgrounds and provide training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to enhance your daily vibe.
• Free Coffee and Drink Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with our generous matching program.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. As a Shift Supervisor, you can advance to Store Manager, District Manager, or corporate roles. Our leadership training, mentorship, and tuition reimbursement empower thousands of partners to climb the ladder. Many of our executives started as baristas or shift supervisors, proving that dedication leads to opportunity. In Key Biscayne, you'll gain hands-on experience in a high-volume store, accelerating your path to leadership.

Training and Development

From onboarding to ongoing coaching, we provide tools like our Barista Basics certification, leadership workshops, and digital learning platforms to build your skills.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Key Biscayne, Florida, you'll contribute to a store that embodies our mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Enjoy competitive pay estimated at $38,000-$48,000 annually, meaningful work, and a culture where your voice matters. With global opportunities and a supportive network, Starbucks is where careers brew.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: At least six months delegating tasks or coordinating teams is preferred.

Q: What benefits start immediately?
A: Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 09334 in Key Biscayne, FL.

Q: Does Starbucks support career advancement?
A: Absolutely – with training programs and internal mobility, growth is unlimited.