About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Kingsport, Tennessee, our store at W. Stone & Teasel Drive is a vibrant community hub where partners (that's what we call our employees) deliver exceptional experiences.

As a publicly traded company, Starbucks invests heavily in its people, offering unparalleled benefits and career advancement opportunities. Whether you're starting as a Shift Supervisor or aiming for store management and beyond, Starbucks provides the tools and support to thrive in the dynamic retail and coffee industry.

Role Overview

The Shift Supervisor role at Starbucks Store #82390 in Kingsport, Tennessee, is perfect for motivated leaders ready to take charge during key shifts. In this position, you'll oversee operations, coach baristas, and ensure every customer leaves with a smile. Shift Supervisors are the heartbeat of the store, balancing team leadership with hands-on customer service. This full-time role demands flexibility for early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

With a focus on quality beverages, food preparation, cash handling, and store safety, you'll play a pivotal role in upholding Starbucks' high standards. Estimated salary ranges from $34,000 to $42,000 annually, based on market rates for Kingsport, TN, with opportunities for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are designed to drive store success:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, including quality beverage and food production, cash handling, safety, and security.
• Prepare and coach the team on food and beverage recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members.
• Direct the work of others to ensure smooth operations during your shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Kingsport, TN, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail operations and the ability to work collaboratively as part of a team.
• Proven relationship-building skills to foster a positive store culture.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks welcomes diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Leadership Essentials, and advanced management programs. Many of our district managers and executives started as hourly partners. With internal promotion rates among the highest in retail, your path could lead to roles like Store Manager, District Manager, or even corporate positions. In Kingsport, TN, join a supportive network of stores offering cross-training and leadership shadowing opportunities.

Our Partner Networks provide mentorship, diversity initiatives, and community involvement, ensuring you grow personally and professionally.

Why Join Starbucks

Choosing Starbucks means joining a company that values inclusivity, innovation, and impact. In Kingsport, Tennessee, you'll contribute to a welcoming store environment while building skills for life. Enjoy a premium workplace culture with flexible scheduling, competitive pay, and benefits that prioritize your well-being. Starbucks partners work together to create moments of connection, from perfecting a customer's favorite latte to celebrating team milestones. If you're ready to lead with purpose in the coffee industry, this Shift Supervisor role is your next step.

Apply now and become part of the Starbucks story—where every shift is an opportunity to inspire.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Q: How does Starbucks support career growth?
A: Through comprehensive training, internal promotions, and leadership development programs.

Q: Is this a full-time position?
A: Yes, full-time employment with opportunities for overtime.