Shift Supervisor - Starbucks Coffee Company in Kissimmee, Florida

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, welcoming atmosphere, and commitment to ethical sourcing. Founded in 1971 in Seattle, Washington, Starbucks has grown to over 38,000 stores globally, serving millions daily with handcrafted beverages, fresh food, and exceptional service. In Kissimmee, Florida, our store at Osceola Pkwy & Centerview (#23760) embodies the Starbucks mission: to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor, you'll play a pivotal role in creating those memorable moments for our guests while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks in Kissimmee is a leadership role perfect for motivated individuals with retail or food service experience. You'll oversee store operations during your shift, coach baristas, ensure top-quality service, and maintain our high standards for safety and cleanliness. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with life while building skills in team management and customer service. With Starbucks' emphasis on partner development, this role is a stepping stone to higher management positions.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies, including delivering quality beverages and food products, accurate cash handling, and upholding safety and security standards.
• Prepare beverages and coach team members on recipes, customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees, coordinate the work of two or more team members, and direct operations to ensure smooth shifts.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Kissimmee, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail environment knowledge, and the ability to build relationships and work as part of a team.
• Availability for flexible hours, with or without reasonable accommodations.

No formal degree is required—Starbucks values passion, potential, and prior experience above all.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Annual stock grants to help you invest in our shared success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy music on us.
• Free Coffee & Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching to support your retirement savings.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district and store managers started in hourly roles. With internal promotion rates among the highest in retail, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate. In Kissimmee, join a supportive district team focused on growth in Florida's vibrant market.

Training & Development

From day one, access Starbucks University for e-learning modules on coffee knowledge, customer service, and leadership. Hands-on coaching ensures you're equipped to excel.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and sustainability. In Kissimmee, contribute to a store serving locals near Osceola Pkwy & Centerview, fostering connections in this growing Florida community. Enjoy a premium work culture with inclusive values, competitive pay estimated at $36,000-$46,000 annually, and benefits that support your whole life. Our commitment to diversity, equity, and inclusion creates an environment where every partner thrives.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Kissimmee, FL, expect $36,000-$46,000 yearly, depending on experience and performance.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Comprehensive package including Bean Stock, 100% ASU tuition coverage, Spotify Premium, free drinks, and 401(k) match.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required.

How do I apply?

Search for Store# 23760 on Starbucks careers site and submit your application today!

Ready to lead shifts and brew success? Apply for Shift Supervisor at Starbucks Kissimmee now and become part of something bigger.