About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. In Canada, Starbucks operates hundreds of locations, including vibrant stores like the one at Fischer-Hallman & Huron in Kitchener, ON. We pride ourselves on sourcing ethically grown coffee, fostering inclusive communities, and empowering our partners (that's what we call our employees) to thrive. As a Shift Supervisor, you'll be at the heart of creating those memorable moments for customers while building a rewarding career.

Role Overview

The Shift Supervisor role at Starbucks Store# 65592 in Kitchener, ON, is perfect for motivated leaders passionate about coffee, teamwork, and customer service. In this full-time position, you'll support the store manager by overseeing shift operations, coaching baristas, and ensuring every customer leaves with a smile. This isn't just a job—it's an opportunity to develop leadership skills in a dynamic retail environment, handling everything from crafting perfect beverages to motivating your team during busy rushes. With Starbucks' emphasis on partner growth, you'll gain hands-on experience that propels your career forward.

Why Kitchener, ON?

Kitchener, a bustling hub in Ontario's tech triangle, offers a vibrant community with diverse neighborhoods and a strong sense of local pride. Our Fischer-Hallman & Huron location serves coffee lovers from the area, providing a welcoming space amid the city's innovative energy.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching.
• Delivering feedback to the store manager on partner performance during your shift.
• Contributing to a positive team environment by recognizing changes in morale or performance and communicating them promptly.
• Providing legendary customer service with a 'customer comes first' attitude, connecting personally with every guest.
• Developing positive relationships with your shift team by understanding their motivations, needs, and concerns.
• Executing store operations seamlessly, including adhering to recipe and presentation standards for quality beverages, whole bean coffee, and food products.

These responsibilities ensure smooth shifts and elevate the Starbucks experience for all.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Kitchener, ON, you'll need:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master recipes, operations, and Starbucks standards.
• Effective oral communication skills for coaching, feedback, and customer interactions.
• Knowledge of the retail environment, ideally with food or beverage experience.
• Strong interpersonal skills to build team rapport and handle diverse personalities.
• Team player mindset, thriving in a fast-paced, collaborative setting.

No formal degree required—Starbucks values passion, reliability, and a growth mindset. Flexible availability for shifts, including evenings and weekends, is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity in the company through stock grants, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees from Arizona State University (ASU Online), opening doors to education without debt.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Partner Markouts: Enjoy complimentary handcrafted beverages and food items during shifts, plus discounts for friends and family.
• 401(k) Match: Comprehensive retirement savings with generous company matching (adapted for Canadian partners via RRSP contributions).

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner events. In Canada, we also offer competitive wages, extended health benefits, and dental coverage.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship from district managers, and pathways to roles like Assistant Store Manager or beyond. Many of our store managers started as baristas. With internal mobility across Canada and globally, your career trajectory is limitless. We promote from within 80% of the time, fueled by our Partner Pathways program.

Training & Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service excellence, and operational leadership. Ongoing e-learning modules and in-store coaching ensure you're always growing.

Why Join Starbucks

Joining Starbucks means more than a paycheck—it's joining a mission-driven culture that values inclusivity, innovation, and impact. In Kitchener, ON, you'll contribute to a community-focused store while enjoying work-life balance, competitive pay (estimated $38,000–$48,000 CAD annually), and perks that enhance your life. Our commitment to sustainability, like our Greener Stores promise, aligns with partners who care about the planet. Experience the pride of leading a team that creates joy one cup at a time.

Role FAQs

Q: Is this a full-time role?
A: Yes, full-time with opportunities for overtime during peak seasons.

Q: What shifts will I work?
A: Varied shifts including mornings, evenings, and weekends to cover store needs.

Q: Do I need prior supervisory experience?
A: Preferred but not required—Starbucks provides comprehensive training.

Q: Are benefits available immediately?
A: Eligible partners enjoy benefits after a short qualifying period.

Q: How do I apply?
A: Visit our careers site, search for Store# 65592 in Kitchener, ON, and submit your application today!

Ready to brew your future? Apply for the Shift Supervisor position at Starbucks in Kitchener now and become part of something bigger.