About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, every role contributes to creating meaningful connections and delivering the Starbucks Experience. As a Shift Supervisor at Store# 11655 on Kingston Pike & Montvue in Knoxville, Tennessee, you'll play a pivotal role in upholding these standards.

Role Overview

The Shift Supervisor position at Starbucks in Knoxville, TN, is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. You'll oversee store operations during your shift, ensuring top-notch customer service, product quality, and team performance. This full-time opportunity demands flexibility, quick thinking, and a passion for coffee and people. With Starbucks' renowned benefits package, including 100% tuition coverage through Arizona State University Online, Bean Stock equity grants, Spotify Premium, free coffee and food markouts, and a 401(k) with company match, this role offers more than just a job—it's a launchpad for your career.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, covering quality beverage and food preparation, cash handling, safety, and security.
• Prepare beverages and coach baristas on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure smooth operations.

Leadership Focus

Direct the work of others while fostering a positive team environment. Your ability to communicate effectively and build relationships will drive success during peak hours and busy shifts.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks Knoxville, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct others, learn quickly, and handle the retail environment's demands.
• Strong oral communication, interpersonal skills, and teamwork abilities.
• Capacity to build lasting relationships with customers and colleagues.

Reasonable accommodations are available, ensuring everyone has the opportunity to succeed.

Benefits & Perks

Starbucks invests in its partners (that's you!) with industry-leading benefits:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in the company's success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) Match: Secure your future with generous company matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks is committed to your professional development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Through internal training programs, leadership coaching, and tuition reimbursement, you'll gain skills in operations, merchandising, and customer experience. Many Starbucks executives started as baristas—your journey begins here in Knoxville.

Training & Development

From day one, receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan. Build expertise in coffee craftsmanship, team leadership, and business acumen.

Why Join Starbucks

Joining Starbucks means more than employment; it's about purpose. In Knoxville, Tennessee, at Store# 11655, you'll serve a vibrant community while enjoying a supportive culture that values diversity, equity, and inclusion. With competitive estimated salaries ranging from $34,000 to $43,000 annually (based on market rates for the role in the region), flexible scheduling, and unparalleled benefits, this is your chance to lead with passion. Starbucks' focus on sustainability—sourcing ethically grown coffee and reducing waste—aligns with modern values, offering fulfillment beyond the daily grind.

Experience the pride of running a shift where every interaction sparks joy. Whether crafting the perfect latte or motivating your team, you'll make a difference.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away; others like tuition coverage accrue with service.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Shift Supervisor at Store# 11655, Kingston Pike & Montvue, Knoxville, TN, on the Starbucks careers site.

Ready to elevate your career? Apply now and become part of the Starbucks family.