About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, serving millions daily with ethically sourced coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring partners (that's what we call our employees) to reach their full potential. In Knoxville, Tennessee, our stores embody this mission, offering a welcoming third place between home and work for locals and visitors alike.

Role Overview

As a Shift Supervisor at Starbucks Store# 08536 on Kingston Pike @ Newcombe in Knoxville, Tennessee, you'll lead from the front lines, ensuring exceptional customer experiences while supporting your team. This full-time role is perfect for motivated leaders with retail experience who thrive in fast-paced environments. You'll coach baristas, manage operations during shifts, and uphold Starbucks' high standards for quality and service. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers a dynamic entry into leadership at one of America's most beloved brands.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep shifts running smoothly.

Leadership Focus

Direct the work of others, build team relationships, and create a positive environment where every partner excels. Your ability to learn quickly and communicate effectively will drive store success.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Knoxville, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and work collaboratively as part of a team.
• Strong interpersonal skills, effective oral communication, and knowledge of the retail environment.
• Flexibility to work varied shifts and a passion for building relationships with customers and teammates.

No formal degree is required—Starbucks values hands-on experience and a growth mindset. If you're quick to learn and customer-obsessed, this role is for you.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity in the company through stock grants, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees from Arizona State University (ASU Online), no cap on majors.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching to help you build retirement savings.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts at Starbucks locations worldwide.

Career Growth at Starbucks

Starbucks invests in your future. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership development programs. Many of our district managers and store managers started as hourly partners. With internal mobility across thousands of U.S. stores, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate. In Knoxville, tap into regional opportunities in the vibrant Southeast market.

Training & Development

From day one, you'll access Starbucks University for digital courses on leadership, operations, and product knowledge. We promote from within—over 70% of our leaders began in frontline roles.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make an impact. In Knoxville's Kingston Pike location, you'll serve a diverse community, from University of Tennessee students to local professionals. Enjoy a supportive culture emphasizing work-life balance, inclusivity, and innovation. Our commitment to sustainability—sourcing 99% ethically grown coffee—aligns with values-driven careers. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for Tennessee retail leadership), plus tips and benefits, this role offers stability and upside.

Starbucks partners enjoy a premium workplace: modern stores, cutting-edge equipment, and a focus on partner well-being. Whether you're crafting a perfect latte or leading peak-hour rushes, you'll thrive in an environment that celebrates your contributions.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating employees.

Q: What benefits start immediately?
A: Free drinks/food, stock grants, and tuition coverage are available from day one for eligible partners.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 08536 in Knoxville, TN, and submit your application today.

Q: Is this a full-time role?
A: Yes, full-time with opportunities for overtime and advancement.

Ready to elevate your career? Apply for Shift Supervisor at Starbucks Knoxville today and become part of something bigger.