Shift Supervisor - Starbucks Coffee Company in Lacey, Washington

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a welcoming third place between home and work, where customers connect over premium coffee, handcrafted beverages, and fresh food. Our mission drives everything we do: to conduct our business in ways that are good for the planet, good for our communities, and good for our partners (that's what we call our employees). As a Shift Supervisor in Lacey, Washington, you'll be part of a dynamic team that upholds these values daily.

Role Overview

The Shift Supervisor role at Starbucks Store #17936, located at College & Pacific in Lacey, Washington, is perfect for motivated leaders ready to take the next step in their retail career. In this position, you'll support store operations, coach baristas, and ensure an outstanding customer experience during your shift. This full-time opportunity offers flexible scheduling, competitive pay, and access to Starbucks' renowned partner benefits. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this Shift Supervisor job in Lacey is your chance to shine at Starbucks Coffee Company.

Key Responsibilities

As a Shift Supervisor, your role is pivotal in driving store success. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members to keep operations smooth.

Leadership and Team Support

Direct the work of others, build strong team relationships, and foster a positive environment where every partner excels. Your ability to communicate effectively and work collaboratively will be key to shift success.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Lacey, WA, you'll need:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six (6) months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Team player mindset with the ability to build relationships and handle flexible scheduling.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees at Arizona State University (ASU Online).
• Bean Stock: Eligible partners receive stock grants, making you an owner in the company.
• Spotify Premium: Free subscription to enjoy your favorite music on the house.
• Free Coffee & Merch Markouts: Enjoy complimentary coffee, tea, and partner-exclusive discounts on merchandise.
• 401(k) Match: Company matches your contributions to help build your retirement savings.
• Comprehensive health, dental, and vision insurance; paid time off; mental health resources; and more.

Work-Life Balance

Flexible scheduling supports your life outside work, with opportunities for overtime and premium pay during peak times.

Career Growth at Starbucks

Starbucks invests in your future. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility program has helped thousands of partners advance—over 70% of our leaders started in hourly roles. Access free leadership training, mentorship, and development programs tailored to your goals. In Lacey, Washington, this position is a launchpad for a rewarding career in the coffee industry.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Lacey, WA, you'll serve a vibrant neighborhood, contribute to local impact initiatives, and be part of a brand synonymous with quality and innovation. Enjoy a premium work culture that values diversity, equity, inclusion, and belonging (DEIB). With competitive estimated salary ranging from $43,000 to $52,000 annually (based on market rates for Shift Supervisors in Washington retail/food sector), plus tips and benefits, this role offers financial stability and growth. Starbucks partners are empowered to make decisions, innovate, and create moments of connection for customers every day.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Estimated at $43,000 - $52,000 USD yearly, based on U.S. retail/food sector rates in Washington with a buffer for tips and performance.

Is this a full-time position?

Yes, full-time with flexible hours to fit your schedule.

What benefits does Starbucks offer Shift Supervisors?

Highlights include 100% ASU tuition coverage, Bean Stock, Spotify Premium, free coffee markouts, and 401(k) match.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required.

How do I apply for the Lacey, WA location?

Search for Store #17936 on Starbucks careers site and submit your application today!

Ready to lead shifts and brew success? Apply now for the Shift Supervisor position at Starbucks in Lacey, Washington.