About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores worldwide, Starbucks has built a legacy of excellence in the coffee industry since 1971. In Lahaina, Hawaii, our store at Maui-Lahaina Cannery Mall embodies the aloha spirit, serving as a community hub where locals and visitors alike gather for handcrafted beverages, fresh food, and genuine connections. As a Shift Supervisor, you'll play a pivotal role in upholding our high standards of customer service and operational excellence in this iconic tropical location.

Role Overview

The Shift Supervisor position at Starbucks Store# 21029 in Lahaina, Hawaii, is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee daily operations during your shift, ensuring our partners deliver exceptional service while maintaining a safe, efficient, and welcoming environment. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with the vibrant Lahaina lifestyle. With a focus on team coaching, customer satisfaction, and adherence to Starbucks standards, this role is your gateway to advancing within one of the world's most admired brands.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coach partners in preparing food and beverages to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees to ensure smooth operations.

Leadership Focus

Direct the work of others, fostering a positive team environment while building relationships that drive performance and morale.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Lahaina, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to learn quickly and adapt to a fast-paced retail environment.
• Strong interpersonal and oral communication skills.
• Knowledge of retail operations and a team-oriented mindset.
• Proven ability to build relationships and direct others effectively.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enhance your daily playlist.
• Free Coffee Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching to support your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests in your professional development with robust training programs, leadership workshops, and clear paths to promotion. Many of our district managers and store managers started as Shift Supervisors. In Lahaina, you'll gain hands-on experience in a high-volume store, positioning you for roles like Assistant Store Manager or beyond. Our commitment to internal mobility means 80% of leadership positions are filled by current partners. Access mentorship, online courses, and the Starbucks College Achievement Plan to fuel your ascent.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Lahaina means more than a job—it's a chance to be part of a purpose-driven culture that emphasizes inclusivity, sustainability, and community impact. Work in paradise at the Maui-Lahaina Cannery Mall, where ocean breezes and stunning views complement your shift. Enjoy competitive pay estimated at $42,000-$52,000 annually (based on market rates for Hawaii), plus tips and benefits that rival top employers. Our partners rave about the supportive culture, growth opportunities, and the joy of creating moments of connection over coffee. Whether you're a local embracing aloha or relocating to Hawaii, Starbucks offers stability, excitement, and a premium work experience.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to match store needs.

Is prior supervisory experience required?

At least six months delegating tasks or coordinating teams is preferred.

What benefits are available immediately?

Free coffee markouts and partner discounts start on day one; full benefits like health insurance and tuition coverage follow eligibility.

Can I advance quickly?

Yes, with performance and training, promotion to higher roles is common within months.

Is this role full-time?

Yes, designed for full-time commitment with opportunities for overtime.

Ready to elevate your career? Apply now for the Shift Supervisor role at Starbucks in Lahaina, Hawaii, and become part of something bigger.