About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Lakewood, California store (Store# 09419, DEL AMO & WOODRUFF), you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks is an exciting leadership opportunity for motivated individuals passionate about coffee, customer service, and team development. Located in Lakewood, California, this role involves overseeing store operations during shifts, ensuring top-tier beverage and food quality, and fostering a positive team atmosphere. You'll coach baristas, manage daily tasks, and deliver the 'Starbucks Experience' that keeps customers returning. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers a fast-paced setting ideal for those with retail experience seeking growth. Estimated salary ranges from $38,000 to $48,000 annually, competitive with industry standards in California's retail sector.

Why Lakewood, CA?

Lakewood, in Los Angeles County, offers a vibrant community with easy access to beaches, shopping at Del Amo Fashion Center, and a diverse population. Our store at Del Amo & Woodruff is a hub for locals seeking their daily brew, making it the perfect spot to build lasting relationships.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

These responsibilities ensure smooth operations and exceptional service, positioning you as a key leader in the store.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build relationships.

No formal education beyond high school is required, but a passion for coffee and people is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription to enjoy music on the go.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food items daily.
• 401(k) Match: Generous company matching to support your retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and employee assistance programs, ensuring your well-being is prioritized.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility rate is high—over 70% of leaders started as hourly partners. Access leadership training, mentorship, and tuition-free education to climb the ladder. Many alumni have launched thriving careers in operations, merchandising, and beyond.

Training & Support

New hires receive comprehensive onboarding, including barista skills, leadership workshops, and ongoing coaching to excel quickly.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. We champion inclusivity, sustainability (like our 50% renewable energy goal), and ethical sourcing. In Lakewood, you'll connect with diverse customers, grow professionally, and contribute to a brand that values purpose. With competitive pay, unbeatable benefits, and a supportive culture, Starbucks empowers you to thrive.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Are there advancement opportunities?
A: Yes, with training and tuition benefits, rapid promotion is common.

Q: What benefits are available immediately?
A: Free coffee/food markouts and Spotify start day one; others after eligibility.

Q: Is experience required?
A: Six months in customer service and delegation preferred.

Q: How do I apply?
A: Visit our careers site and search for Store# 09419 in Lakewood, CA.

Ready to lead the next shift at Starbucks? Apply now and brew your future!