About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roasting it to perfection in our state-of-the-art facilities. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Lakewood, Washington location (Store# 03451, Highway 12 & South Tacoma), you'll be part of a dynamic team that brings this mission to life daily.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. In this full-time position, you'll oversee store operations during your shift, ensuring smooth execution of service, product quality, and team performance. Located in Lakewood, Washington, this role offers the chance to build relationships with loyal customers while developing your skills in a supportive, inclusive workplace. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a key part in creating the 'Starbucks Experience' for every guest.

Why Lakewood, Washington?

Lakewood is a vibrant community in Pierce County, offering a perfect blend of urban convenience and suburban charm. Close to Tacoma and Joint Base Lewis-McChord, our store at Highway 12 & South Tacoma serves a diverse customer base, from military personnel to local families. Join us and contribute to the heart of the community.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team empowerment:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Ensure compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coach baristas in preparing drinks and food to standard recipes or customized orders, handling variations like temperature adjustments or ingredient substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to meet peak-hour demands.
• Direct the work of others, fostering a collaborative environment that prioritizes guest satisfaction.

These responsibilities equip you with hands-on leadership experience in a high-volume retail setting.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role involving constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Availability for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Strong oral communication skills, quick learning ability, and knowledge of the retail environment.
• Effective interpersonal skills, team collaboration, and relationship-building capabilities.
• Ability to work with or without reasonable accommodations.

No prior supervisory title is required—Starbucks values potential and promotes from within based on performance.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and financial future:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music during shifts or downtime.
• Free Coffee & Drink Markouts: Take home coffee, tea, and food items daily to savor the Starbucks difference.
• 401(k) with Company Match: Build retirement savings with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. Estimated salary for this role in Lakewood, WA, ranges from $38,000 to $48,000 annually, competitive with retail sector standards and including performance incentives.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership workshops, and clear paths to advancement. Many District Managers and Store Managers started as Shift Supervisors. Access online learning via Starbucks College Achievement Plan, mentorship opportunities, and regular performance reviews. In Lakewood, you'll gain exposure to high-traffic operations, preparing you for multi-unit leadership roles across the Pacific Northwest.

Training & Development

From day one, receive hands-on barista training, food safety certification, and supervisory coaching. Advance through levels like Barista, Shift Supervisor, Assistant Store Manager, and beyond.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, community, and sustainability. We're committed to hiring diverse talent, fostering inclusive cultures, and giving back through initiatives like the Starbucks Foundation. In Lakewood, contribute to local events, support veterans, and create moments of connection. With a premium work environment, competitive pay, and unmatched benefits, this Shift Supervisor role is your gateway to a rewarding career in coffee retail.

Role FAQs

Q: Is prior supervisory experience required?
A: No, but six months of task delegation experience is essential.

Q: What shifts will I work?
A: Flexible schedules including mornings, evenings, weekends, and holidays to fit your lifestyle.

Q: Are benefits available immediately?
A: Eligible partners enjoy benefits after meeting introductory periods, with tuition coverage available right away.

Q: How do I apply?
A: Visit our careers site, search for Store# 03451 in Lakewood, WA, and submit your application today.

Ready to lead with purpose? Apply for the Shift Supervisor position at Starbucks in Lakewood, Washington now and brew your future.