About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of the finest coffee, passionately sourcing the highest quality beans and roasting them with great care. With over 38,000 stores in more than 80 countries, Starbucks creates inviting spaces where communities connect. Founded in 1971 in Seattle's Pike Place Market, the company has grown into a global icon, committed to ethical sourcing, sustainability, and uplifting partners (that's what we call our employees). At Starbucks, every cup tells a story of quality, community, and shared success. As a Shift Supervisor in Laurel, Maryland, you'll be part of this legacy, leading a team that brings the Starbucks experience to life daily.

Role Overview

The Shift Supervisor role at Starbucks Store# 27618 in Laurel Corridor Marketplace is a dynamic leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. You'll oversee operations during your shift, ensuring exceptional customer service, product quality, and team performance. This full-time opportunity demands flexibility, strong communication, and a passion for coffee and people. With Starbucks' renowned benefits and growth paths, this role is more than a job—it's a launchpad for your retail career.

Key Responsibilities

In this hands-on leadership role, you'll drive store success through precise execution and team empowerment. Responsibilities include maintaining regular attendance and punctuality, even with reasonable accommodations, and being available for flexible hours covering early mornings, evenings, weekends, nights, and holidays. You'll uphold store operating policies, delivering quality beverages and food products, managing cash handling, and prioritizing safety and security.

Expect to prepare and coach baristas on crafting drinks to standard recipes or customizing orders with adjustments like temperature, ingredient quantities, or substitutions. Leverage your experience to delegate tasks, coordinate teams of two or more employees, and direct their work effectively. Your quick learning, oral communication skills, retail knowledge, interpersonal abilities, teamwork, and relationship-building will shine as you create a positive store environment.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Laurel, MD, bring at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. You need a proven track record of delegating tasks or coordinating two or more employees, plus the ability to direct others confidently.

Key qualifications include the ability to learn quickly, effective oral communication, knowledge of the retail environment, strong interpersonal skills, teamwork prowess, and relationship-building expertise. Flexibility is essential—early shifts, late nights, weekends, and holidays are part of the rhythm. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks sets the standard for partner benefits, offering comprehensive perks that support your well-being and future. Enjoy Bean Stock equity grants, giving you ownership in the company you help build. Pursue education with 100% tuition coverage for Arizona State University Online degrees—no cap on eligible programs.

Relax with a complimentary Spotify Premium subscription, and fuel your day with free coffee and food markouts during shifts. Financial security comes via a 401(k) with generous company match, plus health insurance, paid time off, and mental health resources. Additional perks include partner discounts, stock options, and commuter benefits, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. As a Shift Supervisor, access leadership training, mentorship, and pathways to roles like Assistant Store Manager or beyond. Many partners advance quickly—over 70% of store managers started as hourly employees. Online learning platforms, tuition reimbursement, and global opportunities position you for long-term success in coffee retail leadership.

In Laurel, MD, this role builds skills in operations, team management, and customer excellence, transferable across Starbucks' vast network. Embrace a culture of inclusion, innovation, and growth where your contributions matter.

Why Join Starbucks

Joining Starbucks means more than employment—it's belonging to a purpose-driven community focused on ethical coffee, environmental stewardship, and partner empowerment. In Laurel Corridor Marketplace, lead a vibrant team serving loyal customers in a high-traffic location. Competitive pay (estimated $36,000-$46,000 annually), unparalleled benefits, and a supportive culture make this ideal for career starters or retail pros.

Experience the pride of crafting moments of connection over every cup. Starbucks' commitment to diversity, equity, and inclusion ensures everyone has a seat at the table. Ready to elevate your career? This Shift Supervisor position is your opportunity.

Role FAQs

What shifts will I work? Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

What experience is required? Six months in customer service and six months delegating tasks to others.

Are accommodations available? Yes, with or without reasonable accommodations for attendance and operations.

What benefits stand out? Bean Stock, 100% ASU tuition, Spotify Premium, free drinks/food, 401(k) match.

How do I apply? Visit Starbucks careers site, search Store# 27618 in Laurel, MD, and submit your application today.

This role offers premium compensation, world-class training, and endless possibilities. Join Starbucks—where your shift changes everything.