About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and globally, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community engagement. At Starbucks, every partner (that's what we call our employees) plays a vital role in creating meaningful connections with customers. As a Shift Supervisor in Lebanon, Pennsylvania, you'll be at the heart of this mission, leading a team that delivers the Starbucks Experience daily.

Role Overview

The Shift Supervisor position at Starbucks Store# 69083, located on W. Cumberland St in Lebanon, Pennsylvania, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer service, product quality, and team performance. Shift Supervisors act as role models, coaching baristas, managing workflows, and upholding Starbucks' high standards for safety, cleanliness, and efficiency. This role demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this is your opportunity to advance within one of America's most beloved brands.

Why This Role Stands Out in Lebanon, PA

Lebanon, Pennsylvania, offers a welcoming community atmosphere, making it an ideal spot for a Starbucks Shift Supervisor. You'll build lasting relationships with local customers while contributing to a store that serves as a third place—a comforting hub between home and work.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare beverages and coach team members on recipes, customizations, temperature adjustments, and ingredient substitutions.
• Delegate tasks to two or more employees, coordinate workflows, and direct the work of others to meet peak-hour demands.

These responsibilities ensure smooth operations and elevate the customer experience at every touchpoint.

Qualifications & Requirements

Starbucks seeks candidates who bring proven skills to the Shift Supervisor role:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, robust interpersonal skills, and team-building prowess.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal degree is required—your hands-on experience and passion for service are what matter most.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music during shifts or downtime.
• Free Coffee and Food Markouts: Take home beverages and food items daily to savor the Starbucks difference.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits make Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks is committed to promoting from within. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, or District Manager. Many executives started as baristas. Access free training programs, mentorship, and the Starbucks College Achievement Plan. In Lebanon, PA, you'll join a supportive network fostering rapid advancement in the coffee industry.

Training and Development

From day one, receive hands-on training in coffee craftsmanship, customer service, and management. Ongoing development ensures you're equipped to excel and grow.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a career with purpose. Lead a passionate team in Lebanon, Pennsylvania, create moments of connection, and contribute to sustainable practices like ethically sourced coffee. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role and location), plus the unparalleled benefits package. Starbucks values diversity, inclusion, and every partner's unique contributions. If you're ready to brew success, apply for Shift Supervisor at Store# 69083 today and become part of a global family dedicated to making a difference.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free coffee markouts from day one, with full package upon meeting eligibility.

Q: How does Starbucks support career advancement?
A: Through internal promotions, tuition coverage, and leadership training programs.

Q: Is this a full-time role?
A: Yes, designed for full-time commitment with opportunities for overtime.