About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing ethically grown coffee from sustainable farms, crafting handcrafted beverages, and creating welcoming Third Places where communities connect. Our mission drives everything we do: to be the premier purveyor of the finest coffee while maintaining our uncompromising principles.

In Little Rock, Arkansas, our stores embody this global ethos with a local touch, serving as hubs for busy professionals, students, and families seeking quality coffee and camaraderie. As a Shift Supervisor at Store# 52531 on Cantrell & Riverfront, you'll play a pivotal role in upholding these standards and elevating the customer experience.

Role Overview

The Shift Supervisor position at Starbucks is a dynamic leadership role designed for motivated individuals ready to step up in a fast-paced retail environment. Reporting to the store manager, you'll oversee operations during your shift, ensuring seamless service, team performance, and adherence to Starbucks' high standards. This is more than a job—it's an opportunity to develop leadership skills, mentor baristas, and contribute to a positive store culture. With flexible scheduling that accommodates early mornings, evenings, weekends, nights, and holidays, this full-time role offers the perfect blend of responsibility and growth potential in Little Rock's vibrant retail scene.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be felt across store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforcing store operating policies and standards, from providing top-quality beverages and food products to expert cash handling, safety, and security protocols.
• Preparing and coaching the team on food and beverage recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegating tasks to baristas and coordinating the efforts of two or more employees to ensure smooth operations during peak times.

These duties empower you to direct the work of others, fostering a collaborative environment where every team member thrives.

Qualifications & Requirements

Starbucks seeks candidates with proven experience and a passion for people and coffee. Essential qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to Starbucks' systems and standards.
• Strong oral communication skills and knowledge of the retail environment.
• Effective interpersonal skills, team collaboration abilities, and relationship-building prowess.

No formal education beyond high school is required, but a commitment to excellence and flexibility is key. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks sets the standard for employee benefits, offering comprehensive perks that support your well-being and future. Enjoy:

• Bean Stock: Annual stock grants to make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee & Food Markouts: Complimentary drinks and food items during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on travel, fitness, and more. These benefits underscore Starbucks' investment in your holistic growth.

Career Growth at Starbucks

Starbucks is renowned for internal mobility—over 70% of our leaders started in hourly roles. As a Shift Supervisor in Little Rock, you'll gain hands-on leadership experience, paving the way for advancement to roles like Assistant Store Manager, Store Manager, or District Manager. We provide robust training through Starbucks College Achievement Plan, leadership development programs, and mentorship opportunities. Many Shift Supervisors progress within their first year, building long-term careers in operations, merchandising, or corporate functions. Your journey at Starbucks is limitless, supported by a culture that values diverse perspectives and bold ambitions.

Training and Development

From day one, you'll access our world-class training platform, including barista skills, leadership workshops, and customer service excellence modules. Ongoing coaching ensures you're equipped to excel and inspire your team.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Little Rock, you'll contribute to a store that serves the Cantrell & Riverfront community with premium coffee and genuine hospitality. Our inclusive culture celebrates individuality, offering a supportive space for personal and professional fulfillment. With competitive pay estimated at $34,000–$43,000 annually (based on market rates for the role in Arkansas), plus unparalleled benefits, this is your chance to lead with impact. Starbucks isn't just a workplace; it's a movement. Apply now and brew your future with us.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating employees.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and more start on day one; tuition coverage and 401(k) follow eligibility.

Is this a full-time position?

Yes, full-time with opportunities for overtime during peak periods.

How do I apply?

Visit our careers site, search for Store# 52531 in Little Rock, AR, and submit your application today.