About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Liverpool, New York. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at Store# 07583 on Oswego Road, you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks in Liverpool, NY, is a leadership role designed for motivated individuals ready to step up in a fast-paced retail setting. Reporting to store management, you'll oversee shift operations, coach baristas, ensure operational excellence, and create memorable experiences for guests. This full-time opportunity demands flexibility, strong people skills, and a passion for coffee and customer service. With Starbucks' commitment to employee growth, this role serves as a launchpad for long-term career advancement in retail management.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to support store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare beverages and coach team members on standard recipes, customizations, and ingredient adjustments to meet customer requests.
• Delegate tasks to employees, coordinate team efforts, and direct the work of others to ensure smooth shift operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should bring at least six months of experience in customer-facing roles involving constant interaction and request fulfillment. Prior experience delegating tasks or coordinating two or more employees is essential, along with the ability to learn quickly and thrive in a retail environment. Key qualifications include:

• Effective oral communication skills for clear team direction and customer engagement.
• Strong interpersonal skills to build relationships with colleagues and guests.
• Team-oriented mindset with the ability to work collaboratively.
• Knowledge of retail operations and a passion for delivering outstanding service.

No formal education beyond high school is required, but a proactive attitude and adaptability are non-negotiable. Starbucks values diversity and provides reasonable accommodations to ensure equal opportunity.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and financial security. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Annual stock grants to make you a stakeholder in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food on every shift.
• 401(k) with Company Match: Build retirement savings with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' investment in your holistic success.

Career Growth at Starbucks

Starbucks fosters internal mobility, with over 70% of store leaders starting as hourly partners. As a Shift Supervisor, you'll receive hands-on training, leadership development programs, and opportunities to advance to roles like Assistant Store Manager or District Manager. Our District Manager Development program and global rotation opportunities propel high performers toward executive tracks. In Liverpool, NY, this role connects you to a network of supportive leaders dedicated to your professional journey.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. Beyond competitive pay estimated at $36,000-$46,000 annually for this role in Liverpool, NY, you'll contribute to community initiatives, sustainability efforts like our Greener Stores promise, and a culture of belonging. Our stores are more than workplaces—they're hubs for connection. With flexible scheduling, performance incentives, and a focus on work-life balance, Starbucks empowers you to thrive personally and professionally.

Role FAQs

What is the work schedule like? Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store demands.

Do I need prior supervisory experience? Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately? Eligible partners access perks like free coffee markouts from day one, with full benefits upon meeting eligibility.

How does Starbucks support career advancement? Through tailored training, mentorship, and promotion paths, with tuition coverage for further education.

Is this a full-time position? Yes, designed for full-time commitment with opportunities for overtime.

Ready to lead the next shift at Starbucks? Apply now for Store# 07583 in Liverpool, NY, and brew your future with us.