About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, crafting beverages like our signature Pike Place Roast and innovative seasonal drinks. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Livonia store (Store# 23871), you'll be part of a dynamic team driving this mission forward in a vibrant retail environment.

Role Overview

The Shift Supervisor role at Starbucks Coffee Company in Livonia, Michigan, is a leadership position perfect for motivated individuals with retail or food service experience. In this full-time role, you'll oversee store operations during your shift, ensuring top-notch service, product quality, and team performance. You'll coach baristas on beverage preparation, manage customer interactions, and maintain a safe, welcoming store atmosphere. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this position offers the opportunity to advance quickly in a supportive, high-energy setting. If you thrive in fast-paced retail environments and have a passion for coffee and people, this Shift Supervisor job is your next step toward a rewarding career at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies, including providing high-quality beverages and food products, accurate cash handling, and upholding safety and security standards.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees, coordinate the work of two or more team members, and direct operations to ensure smooth shifts.

Leadership Focus

Shift Supervisors lead by example, fostering a positive team culture while delivering the Starbucks experience customers love.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Livonia, MI, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee and customer service is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to promotion. Many District Managers and Store Managers started as Shift Supervisors. Access free training programs, leadership workshops, and mentorship. With our tuition coverage, advance your education while climbing the ladder. In Livonia, you'll join a supportive district with opportunities for multi-store oversight and regional roles. Starbucks promoted over 80% of leadership positions from within last year—your growth is our priority.

Training and Development

New Shift Supervisors receive comprehensive onboarding, including barista skills, leadership training, and operational best practices. Ongoing coaching ensures you're set for success.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Livonia means more than a job—it's a community. Work in a store buzzing with energy, connect with loyal customers, and contribute to local initiatives like coffee farmers' support and sustainability efforts. Enjoy a premium work culture emphasizing work-life balance, inclusivity, and purpose. In Michigan's retail market, Starbucks stands out with competitive pay (estimated $36,000-$46,000 annually), unbeatable benefits, and a brand that resonates worldwide. Be part of the team that defines coffee culture.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Livonia, MI, expect $36,000-$46,000 USD yearly, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time Shift Supervisor role with flexible scheduling.

What experience is required?

Six months in customer service and six months delegating tasks to others.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits like tuition coverage and Bean Stock from day one.

How do I apply?

Search for Store# 23871 in Livonia, MI, on the Starbucks careers site and submit your application today!

This role at Starbucks Coffee Company offers premium opportunities in a supportive environment. Apply now to lead shifts and brew your future.