About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner benefits sets us apart in the retail and coffee industry. Whether you're passionate about craft beverages or leadership in a dynamic retail environment, a Shift Supervisor role at Starbucks in Lombard, Illinois, offers a premium platform to advance your career.

Role Overview

As a Shift Supervisor at Starbucks Store# 10117, located at Lombard-North & Grace in Lombard, Illinois, you'll lead a team of baristas during shifts, ensuring smooth operations, outstanding customer experiences, and adherence to Starbucks standards. This full-time position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced settings. You'll coach partners on beverage and food preparation, manage cash handling, and uphold store safety and security. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role demands reliability and a passion for team leadership. Estimated salary ranges from $36,000 to $46,000 annually, competitive with retail sector rates in the Chicago metropolitan area.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Customer Focus

Direct the work of others while building strong relationships and fostering a positive team environment. Your ability to handle customer requests with constant interaction will drive satisfaction and loyalty.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Lombard, IL, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, knowledge of the retail environment, and strong interpersonal abilities.
• Proven capacity to work as part of a team and build lasting relationships with partners and customers.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partial owner of the company.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh bakery items daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer in retail careers.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many partners advance to District Manager, Store Manager, or corporate roles. Our internal mobility rate is high—over 70% of leaders started as hourly partners. In Lombard, Illinois, this role is a launchpad for long-term success in the coffee industry, with opportunities to relocate or specialize in operations, merchandising, or sustainability initiatives.

Training and Development

From barista basics to advanced leadership coaching, Starbucks provides world-class training. Access digital learning platforms and mentorship to hone skills in team management and customer service.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. In Lombard, IL, you'll contribute to a vibrant community hub at Store# 10117, serving loyal customers and growing alongside passionate partners. Our premium culture emphasizes work-life balance, competitive pay, and unmatched benefits. Whether you're seeking Starbucks careers in retail, coffee industry jobs, or leadership roles, this Shift Supervisor position offers stability, excitement, and endless potential. Stand out in Lombard with a brand synonymous with quality and excellence.

Role FAQs

Q: What is the schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays, with full-time hours.

Q: Are accommodations available?
A: Yes, reasonable accommodations for attendance, punctuality, and other needs.

Q: What experience is required?
A: Six months customer service and six months delegating tasks to 2+ employees.

Q: How much does it pay?
A: Estimated $36,000–$46,000 yearly, based on market rates for Illinois.

Q: What benefits stand out?
A: 100% ASU tuition, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match.

Q: Is promotion possible?
A: Absolutely—many leaders start here with robust training support.