About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. Whether in bustling urban stores or suburban locations like Lombard, Illinois, our stores are hubs of connection, innovation, and opportunity. As a Shift Supervisor at Store# 10371 on Roosevelt & Ardmore, you'll play a pivotal role in upholding our high standards and fostering a positive workplace culture.

Role Overview

The Shift Supervisor position at Starbucks in Lombard, Illinois, is a dynamic leadership role perfect for motivated individuals with retail experience who thrive in fast-paced environments. In this position, you'll oversee store operations during your shift, ensuring seamless service, product quality, and team performance. You'll coach baristas, handle customer interactions, and maintain our renowned standards for food and beverage preparation. This role requires flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays.

With an estimated salary range of $36,000 to $46,000 annually (based on market rates for retail supervisors in the Chicago metro area), this full-time opportunity offers competitive pay plus comprehensive benefits. It's an entry into Starbucks' renowned career ladder, where many leaders started as hourly partners.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, covering quality beverages and food products, cash handling, safety, and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others while building strong relationships, fostering a collaborative team environment that delivers the Starbucks Experience to every customer.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Lombard, IL, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail environment knowledge, and team-working ability.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal degree is required—Starbucks values hands-on experience and potential above all. If you're passionate about coffee, people, and performance, this role is for you.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles.

Career Growth at Starbucks

Starbucks is committed to promoting from within—over 70% of our store managers started as hourly partners. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership development programs. Advance to roles like Assistant Store Manager, Store Manager, or even District Manager. Many partners progress to corporate positions in operations, merchandising, or supply chain. In Lombard, IL, this store offers a strong foundation for regional opportunities in the Chicago market.

Training & Development

Expect hands-on coaching, e-learning modules, and mentorship to build skills in leadership, customer service, and operations. Starbucks University provides free access to courses on everything from coffee knowledge to business management.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that prioritizes people, communities, and sustainability. In Lombard, Illinois, you'll serve a vibrant community at our Roosevelt & Ardmore location, contributing to local connections while advancing your career. Our inclusive culture celebrates diversity, with employee resource groups and equity initiatives. Experience the pride of working for a brand that leads in ethical sourcing, environmental responsibility, and social impact.

With competitive pay, unbeatable benefits, and endless growth potential, this Shift Supervisor role is your gateway to a rewarding future at Starbucks Coffee Company.

Role FAQs

What is the salary for this position?

Estimated at $36,000–$46,000 yearly, based on experience and local market rates in Lombard, IL.

Is this a full-time role?

Yes, full-time with flexible scheduling.

What benefits are offered?

Highlights include 100% ASU tuition coverage, Bean Stock, Spotify Premium, free coffee markouts, and 401(k) match.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required.

How do I apply?

Search for Store# 10371 on Starbucks careers site and submit your application today!