Shift Supervisor - Starbucks Coffee Company, Long Beach, California

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to ethically sourcing premium arabica coffee and delivering an exceptional customer experience. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections, fostering communities where every cup tells a story. Our mission to inspire and nurture the human spirit drives everything we do, from sustainable farming partnerships to innovative menu offerings. In Long Beach, California, our stores embody this spirit, serving as vibrant hubs for locals and visitors alike.

Role Overview

As a Shift Supervisor at Starbucks Store# 17553 in Long Beach, California, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the signature Starbucks experience. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. You will coach baristas, manage daily tasks, and uphold our high standards for product quality, customer service, and store safety. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers a pathway to leadership and career advancement within Starbucks.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of our stores, balancing leadership with hands-on execution. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to achieve operational excellence.

Daily Leadership Duties

During your shift, you'll motivate your team, resolve customer issues swiftly, and keep the store running efficiently, creating memorable moments for every guest.

Qualifications & Requirements

To succeed as a Shift Supervisor, you need a blend of experience, skills, and passion for service. Required qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes and procedures.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work collaboratively in a team.
• Proven ability to build relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee and people is essential. Starbucks provides training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. We also offer flexible scheduling and opportunities for internal promotions.

Career Growth at Starbucks

Starbucks invests in your potential. As a Shift Supervisor, you'll gain leadership experience that propels you toward roles like Assistant Store Manager or Store Manager. Our robust training programs, mentorship, and promotion-from-within culture have helped thousands advance. Many of our district managers and executives started as baristas. With performance-based opportunities, you can chart your path in operations, merchandising, or even corporate roles. In Long Beach, join a supportive district team dedicated to your development.

Training and Development

From day one, you'll access Starbucks University for online courses, leadership workshops, and certifications, ensuring continuous growth.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and innovation. In Long Beach, you'll contribute to a community-focused store while enjoying competitive pay estimated at $38,000-$48,000 annually, based on experience and local market rates. Experience the pride of leading a team that crafts moments of connection—one cup at a time. Our commitment to diversity, equity, and inclusion ensures every partner feels empowered. With global reach and local impact, Starbucks offers stability and excitement in the retail food sector.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, with full-time availability required.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits upon eligibility.

Is training provided?

Comprehensive onboarding and ongoing development through Starbucks programs.

How do I apply?

Search for Store# 17553 in Long Beach on the Starbucks careers site and submit your application today.

Join the Starbucks family in Long Beach and elevate your career. Apply now!